Sales & Account Manager - QLD & NT

About the Company

Banyan Software acquires, supports, and grows specialized software businesses around the world. The company focuses on helping these businesses modernize by combining operational discipline with shared AI expertise. Banyan Software Foundation, backed by $100 million in Banyan stock, uses technology to support a greener and more equitable future. Banyan is Great Place to Work Certified, has appeared on the Inc. 5000 list five times, and ranks among the top 10 companies in Deloitte’s Technology Fast 500. Founded in 2016 and based in Atlanta, Banyan now includes more than 100 portfolio companies across North America, the UK, the EU, and APAC.

About the Operating Company

This role is with one of Banyan Software’s expanding operating companies, which leads the market in demographic data, economic analysis, and community insights for the public sector. Its solutions are relied on by hundreds of local councils across Australia, enabling government leaders and communities to make planning, service, and investment decisions based on evidence. With continued momentum across local, state, and federal government, there is significant room to deepen existing relationships and grow into additional regions and agencies.

Role Overview

The Sales & Account Manager will be responsible for commercial performance across a QLD & NT territory of government clients. This is a quota-bearing, hands-on position within the Government team, with the main focus on local government and potential reach into state government and selected federal agencies. The role combines proactive new business development with consultative account management and requires close partnership with Customer Success, Product, Marketing, and Consulting teams.

Key Responsibilities

• Drive new revenue by identifying, qualifying, and closing new government customers within the assigned region.
• Manage renewals from start to finish and work toward retaining more than 95% of existing logos in the portfolio.
• Expand account value by uncovering and closing upsell and cross-sell opportunities through insight-led, consultative discussions.
• Develop trusted relationships with council CEOs, directors, and other senior stakeholders across the territory.
• Lead government procurement activity by preparing persuasive proposals and handling tenders, panels, and related processes.
• Build strong knowledge of local government trends, pain points, and planning frameworks in the region.
• Partner internally with Customer Success, Product, Marketing, and Consulting to improve client outcomes and influence product direction.
• Maintain accurate HubSpot CRM records and provide regular updates on pipeline, forecast, and account health.

What the Role Requires

• Solid background in B2B sales or account management, preferably within SaaS, data, or analytics.
• Proven success in meeting or surpassing targets for both new business and retention.
• Experience selling into government or working in government, or a strong understanding of public sector buying processes.
• Ability to manage a broad account portfolio while also building new pipeline opportunities.
• Commercial judgement to create proposals, negotiate agreements, and handle complex stakeholder relationships.
• Strong CRM discipline, ideally with hands-on experience using HubSpot.
• Interest in data, evidence-based decisions, and outcomes that benefit communities.

Compensation and Additional Information

The position includes a competitive base salary along with a performance-based incentive tied to new business, retention, and expansion goals.

Diversity, Equity, Inclusion & Equal Employment Opportunity

Banyan is committed to building an inclusive workplace and to supporting equality across its global teams, operating companies, and the communities it serves. Employment decisions are made without discrimination based on protected characteristics, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. The company values merit, qualifications, experience, ability, and performance.

Recruitment Notice

Banyan Software may use AI tools to help screen or assess candidates during hiring. Final recruitment decisions are made by the company. Information submitted in applications is collected and used for recruitment in line with applicable privacy laws. Candidates may contact the company with questions about the process or to request accommodation.

Recruitment Scams Warning

The company has reported scams involving imposters posing as talent acquisition staff and making fake job offers. These may include requests for personal information or payment for equipment. To stay safe, verify that official communications come from an @banyansoftware.com email address, remember that legitimate employers do not ask for payment or banking details during hiring, and forward suspicious messages to careers@banyansoftware.com and/or report them to the platform where they were received.