Route Service Representative

Role overview

Cintas is looking for a Route Service Representative to oversee customer accounts and support growth within the Rental Division. In this field-based role, you will operate along a set route, serving an established customer base by delivering and collecting uniforms, shop towels, chemical cleaning items, and other facility service products. The work is hands-on, fast-moving, and involves both indoor and outdoor tasks.

What the role offers

• A structured 10-week onboarding and training program
• Base pay with commission opportunity after route assignment
• Most schedules follow a 4-day workweek
• Most shifts do not include nights or weekends
• Monthly and quarterly bonuses plus incentive opportunities

Key duties

• Represent the company professionally as the main point of contact for customers
• Build strong working relationships with key customer decision-makers
• Maintain service quality and address customer issues proactively
• Increase sales with existing accounts through upselling and cross-selling
• Handle renewal discussions for service agreements and manage inventory responsibly
• Follow safe driving practices and comply with vehicle regulations

Required qualifications

Candidates must satisfy all provincial rules for operating a regulated vehicle weighing more than 10,000 lbs. Before the first day of work, applicants must hold a valid, full, unrestricted driver’s licence.

Successful candidates should also be able to meet the physical demands of the position, hold a high school diploma, GED, or military service background, and demonstrate strong customer service skills. The role also calls for self-drive, teamwork, a positive attitude, organization, ambition, and a genuine service mindset.

Training and growth

This opportunity is designed for people who want long-term development. The company highlights advancement opportunities, continued training, mentoring, and the chance to build strong business skills.

Benefits

• Extended health care coverage at no cost to employee-partners
• Competitive compensation
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• Company-paid disability, life, and AD&D insurance
• Paid vacation and paid holidays
• Skills development, training, and career growth opportunities

Compensation

The estimated total yearly compensation for this position is between CAD 45,000 and CAD 90,000. Earnings are made up of base salary plus commissions. Pay decisions may vary based on skills, experience, training, performance, and other business needs, and the actual offer may differ depending on location-related pay factors.

About the company

Cintas supports more than one million businesses by providing products and services that help workplaces stay clean, safe, and professional. Its offerings include uniforms, mats, mops, towels, restroom supplies, water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm service. The company is headquartered in Cincinnati, Ohio, and is publicly traded on the Nasdaq Global Select Market as CTAS.

Accessibility and equal opportunity

Accommodations are available throughout the hiring process in line with applicable human rights and accessibility laws. Applicants are expected to communicate their accommodation needs in advance. The employer is committed to equal opportunity and considers qualified applicants without regard to protected characteristics under applicable law.

Posting details

This role is identified as a full-time regular position with a first-shift schedule. The posting will stay open for at least five days. Additional internal classification details include SSR as the job category, Rental as the organization, and Replacement as the position type.