Roadside Technician Nights - N/E London

Overview

Join RAC as a Roadside Technician in the Harlow area, covering nearby regions including Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, and Hoddesdon. This role involves starting and ending your shifts from home, providing local and timely roadside assistance to members.

Key Responsibilities

As a valued member of the Patrol division, you will conduct mechanical roadside repairs, vehicle diagnostics, and emergency breakdown services. Tasks range from jump-starting batteries and changing tyres to diagnosing complex faults, delivering effective solutions and exceptional customer care in varied roadside conditions.

Qualifications and Requirements

Candidates must meet one of the following criteria:

• NVQ Level 2 or equivalent qualification in Light Vehicle Maintenance with at least two years’ experience;
• Or a minimum of five years’ experience working as a Vehicle Technician or Mechanic.

Additionally, applicants must hold a full UK driving licence with fewer than six penalty points.

Compensation & Benefits

• Competitive annual salary of £42,921.87 including night shift allowance, with on-target earnings typically ranging between £43,000 and £53,000.
• Opportunity to earn up to £60,000 through bonus schemes and overtime, with top performers earning even more.
• Colleague share scheme available at no cost, allowing you to benefit from the company's success.
• Complimentary RAC Ultimate breakdown cover from your first day.
• Access to a car salary sacrifice program, including electric vehicle options after 12 months, offering tax savings.
• Generous holiday entitlement starting at 23 days plus bank holidays, increasing to 25 days with service.
• Pension scheme with up to 6.5% matched contributions, plus life insurance coverage up to four times salary (expandable to ten times with flexible benefits).
• 24/7 confidential wellbeing support for you and your family.
• Exclusive discounts on various products and services like tools, technology, and holidays through the Orange Savings portal.

Additional Support

Starting from day one, you will be equipped with your own RAC van, fuel card, full uniform, essential tools, and diagnostic equipment—providing all the resources needed for efficient roadside assistance.

Ideal Candidate Attributes

• Demonstrates strong problem-solving skills and the ability to remain calm and confident under pressure.
• Enjoys a dynamic work environment with varied daily tasks.
• Quick decision-maker capable of assessing situations and providing appropriate solutions independently.
• Possesses excellent interpersonal skills and represents RAC positively in all member interactions.

About RAC

With a heritage spanning over 125 years, RAC blends tradition with innovation to support drivers across the UK. Trusted by over 15 million members and rated highly as an employer, RAC is committed to fostering a supportive and inclusive workplace where every individual can thrive and develop their career.