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Roadside Rescue Patrol - Norfolk

The AA

Remote · Part Time

Be the first to apply

Experience
Any
Salary
GBP 40,270 – GBP 60,000 / year
Openings
1
Posted
3 weeks ago
Work mode
Work from home
Education
NVQ3 in Vehicle Maintenance and Repair
Eligibility
Candidates with the required vehicle maintenance qualification or equivalent experience, a full Category B driving licence with 6 points or fewer, and the flexibility to work varied shifts including evenings, weekends and Bank Holidays.
Resume
Required to apply

Job description

Role overview

This role is for a roadside rescue mechanic with The AA, supporting members when their vehicles break down and helping them get safely back on the road. You’ll be the reassuring first point of contact for drivers, working in all kinds of weather and across a range of locations.

Pay and working pattern

The first year includes guaranteed earnings of £40,270, with allowances included, and top performers can earn up to £60,000 OTE. The job is based around an average 40-hour working week. A range of shift patterns is available, giving you some flexibility to choose a schedule that better suits your personal and professional life. Rest days and shift lengths depend on the pattern selected.

You will start and finish from your driveway, and your paid time begins when you get into your van and ends when you return home.

Main duties

  • Support motorists by diagnosing and fixing breakdowns at the roadside wherever they happen.
  • Work on your own across changing locations and conditions while staying connected to a wider, supportive team.
  • Use technical know-how and clear communication to create a positive experience for customers.
  • Think quickly and solve problems in the moment, using a calm, practical approach to a wide variety of roadside issues.

Requirements

  • NVQ Level 3 in Vehicle Maintenance and Repair, or a similar qualification backed by relevant experience.
  • A full Category B driving licence with 6 points or fewer.
  • Comfort using new technology and adapting to tools provided for the role.
  • Willingness to work flexible shifts, including evenings, weekends and Bank Holidays.

Benefits

  • Each year, you can select standby-hour preferences to fit your lifestyle and work-life balance.
  • 23 days of annual leave, rising with service, plus a holiday purchase scheme.
  • Worksave pension scheme with employer contributions of up to 7%.
  • Free AA breakdown cover from day one, plus a 50% discount for family and friends.
  • Discounts on AA insurance products, including car and home cover.
  • Access to a car salary sacrifice scheme and additional savings on healthcare, shopping, holidays and more.
  • Company-funded life assurance.
  • Learning and development opportunities to help you grow your career.
  • Employee Assistance Programme and 24/7 remote GP support for you and your family.

Additional information

The organisation aims to be inclusive and encourages applications from people of all backgrounds. Applicants who are successful will be invited to an online interview and will need to complete standard pre-employment checks, including references, credit screening and criminal record screening.

The guaranteed first-year pay includes any relevant location allowance plus a £2,000 sign-on bonus in eligible locations. The OTE figure includes standby pay, performance incentives and overtime, and will depend on hours worked and performance.

You are also able to choose your standby-hour preferences each year.

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