Revenue Operations Specialist
Tirana, Tirana County, Albania (Hybrid) · Full Time
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- Experience
- 3–7 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- Hybrid
- Education
- Bachelor’s degree in Business, Economics, Analytics, or a related field
- Eligibility
- Professionals with 3 to 7+ years of relevant experience in revenue operations, sales operations, business operations, analytics, or closely related functions within B2B SaaS or technology can apply. Candidates with equivalent practical experience instead of a formal degree are also considered.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
Neon is a platform built to improve customer experience for businesses by bringing digital signage, background music, and other in-store experience elements into one easy-to-use dashboard. It supports flexible setup by allowing location-based customization, control from mobile devices, and integrations with tools such as Canva and several POS systems. The product is designed to be modern, practical, and easy for teams to use while maintaining consistency across physical locations.
Role Overview
NEON is hiring a Revenue Operations Specialist to manage the company’s commercial tech stack and improve efficiency across the full customer journey. This position is based in Tirana and follows a full-time, hybrid working model. The role is responsible for bringing together sales, marketing, and customer success operations to help the business grow revenue in a more predictable way.
Sales Operations
- Take ownership of CRM administration and optimization across platforms such as HubSpot, Salesforce, and Zoho.
- Maintain reliable sales pipelines and develop forecasting models.
- Prepare dashboards and reports that give leadership clear visibility into performance.
- Set up territory structures, account allocation rules, and automated lead distribution.
- Continuously improve sales workflows and automate repetitive tasks where possible.
Marketing Operations
- Make sure marketing leads move smoothly into the CRM.
- Handle lead scoring, attribution setup, and data quality controls.
- Monitor campaign results and measure return on investment.
- Improve the process that connects marketing activity to sales follow-up.
Customer Success Operations
- Track renewals, churn, and expansion potential across the customer base.
- Develop customer health scoring methods that help predict account risk.
- Build reporting for retention and upsell performance.
- Improve and simplify onboarding workflows for new customers.
Candidate Profile
The ideal candidate brings 3 to 7+ years of experience in Revenue Operations, Sales Operations, Business Operations, Analytics, or a similar role within a B2B SaaS or technology environment. Strong practical experience with HubSpot, Salesforce, or Zoho is important, along with advanced Excel or Google Sheets skills and the ability to convert raw data into useful recommendations. Familiarity with automation and integration tools is expected, as well as solid project management skills and a proactive, solution-oriented mindset. A bachelor’s degree in Business, Economics, Analytics, or a related discipline is preferred, though equivalent hands-on experience is also acceptable.
How to Apply
Interested candidates are invited to apply directly or contact the hiring lead, Elsa Ujka, through direct message.
Additional Information
This role was shared with hiring-related hashtags and a direct application prompt. All source-site references have been removed.