Retail, Supply Chain & Logistics Consultant

Role Overview

The Retail, Supply Chain & Logistics Consultant serves as a seasoned expert offering in-depth functional knowledge to drive business development, solution crafting, client engagement, and digital transformation efforts. This position provides guidance on retail operations, supply chain efficiencies, warehouse management, transportation, and logistics, facilitating the integration and success of Digital Platforms' solutions throughout the value chain.

Working collaboratively with business development, presales, product, technology, partnerships, and delivery units, the Consultant ensures offerings are tailored to customer challenges and shifting industry demands. Acting as a trusted advisor during client interactions, the Consultant also enhances industry thought leadership and continually improves retail and supply chain digital solutions.

Primary Responsibilities

• Deliver expert advice on retail, supply chain, warehousing, transportation, fulfillment, and logistics operations to assist digital transformation projects.
• Guide clients on operational issues, process improvements, and leveraging digital tech to enhance efficiency, transparency, resilience, and customer satisfaction.
• Support business development and presales by sharing domain expertise in meetings, workshops, discovery sessions, and proposal creation.
• Identify and shape strategic opportunities by translating client requirements into actionable digital and enterprise technology solutions.
• Collaborate with solution architects and presales teams to design customer-focused solutions aligned with operational goals and best practices.
• Create industry-specific use cases across supply chain visibility, inventory optimization, demand forecasting, warehouse and transportation management, fulfillment, last-mile delivery, predictive analytics, and digital operations.
• Ensure solution designs match client operational models, priorities, and supply chain standards through expert consultation.
• Contribute to ongoing enhancement of Retail, Supply Chain & Logistics offerings via industry insights, client feedback, and market analysis.
• Assess emerging technologies such as AI, digital twins, automation, analytics, orchestration platforms, robotics, and IoT, recommending integrations within Digital Platforms' solutions.
• Participate in workshops, operational assessments, digital maturity evaluations, and process reviews to spot improvement and transformation opportunities.
• Develop presentations, white papers, reference architectures, and thought leadership content to bolster market stance.
• Represent Digital Platforms at industry events and forums as a domain expert in retail, supply chain & logistics.
• Forge trusted partnerships with business and technical stakeholders by offering credible, consultative guidance.
• Work closely with product management, engineering, partnerships, and delivery teams to incorporate industry needs into product and solution development.
• Support project implementation teams with functional expertise during delivery, validation, acceptance, and adoption phases.
• Enhance internal capabilities by sharing knowledge of industry trends, best practices, and lessons learned across teams.

Qualifications

• Educational background includes a Bachelor's degree in Supply Chain Management, Industrial Engineering, Logistics, Business Administration, Information Systems, Computer Science, or related fields; a Master's degree in Business Administration, Supply Chain Management, Technology Management, or similar is preferred.
• A strong professional track record of 12 to 16 years in retail, supply chain, logistics, industrial technology, or related sectors with proven expertise in consulting or technical advisory roles.
• Experience in digital transformation initiatives, enterprise software, SaaS, supply chain technology, operational technology, or digital platforms within retail, distribution, or logistics.
• Exposure to complex client projects, solution development, consulting assignments, or presales engagements for retail and supply chain clientele.

Skills & Competencies

• Comprehensive knowledge of retail operations, supply chain workflows, logistics networks, and challenges in large-scale enterprise environments.
• Strong familiarity with supply chain technology platforms such as Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Order Management Systems (OMS), ERP systems, and supply chain visibility tools.
• Proficiency in enterprise software, industrial technologies, analytics, automation, and cutting-edge digital solutions applicable to retail and logistics.
• Exceptional consulting, analytical, and problem-solving skills with the ability to translate complex business needs into actionable digital strategies.
• Robust business insight enabling alignment of technology with customer operational and strategic aims.
• Excellent communication, presentation, facilitation, and stakeholder management skills tailored to both business and technical audiences.