- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Graduate
- Resume
- Required to apply
Job description
Job Summary
The Retail Banking Sales (RBS) MPT unit is a channel within Cards & Personal Loans at Emirates NBD focused on servicing existing and prospective customers across the UAE. The unit's main goal is to increase the bank's market share by promoting and selling Credit Cards, Personal Finance products, and Bank Accounts. Additionally, the team works on onboarding new reputable companies to the bank’s approved employer list and strengthening these relationships to boost penetration of retail banking offerings.
The unit is also responsible for cross-selling other retail banking products to enhance overall sales, revenue, and profitability in alignment with the bank’s strategic objectives.
Key Responsibilities
- Drive sales of Credit Cards, Personal Finance, and Bank Accounts within retail banking.
- Promote additional bank products through cross-selling as necessary.
- Represent the bank professionally by providing detailed information about products, services, and processes to customers.
- Maintain adherence to the bank’s service standards to deliver excellent customer experience.
- Follow all established bank policies and procedures.
- Collect and report customer feedback, market insights, and other relevant data as required by the unit or bank.
Qualifications and Experience
- Educational background: Graduate or High School plus 1-2 years of relevant work experience; MBA or BBA is preferred.
- Experience in banking or retail sales, ideally within GCC, UAE, or international markets.
- Proven selling and marketing skills.
Knowledge and Skills
- Basic proficiency in operating computer systems.
- Strong selling and marketing capabilities.
- Excellent interpersonal and intrapersonal skills.
Behavioral Attributes
- Exemplary professionalism and excellent work ethic.
- Effective team collaboration and being a supportive team member.
- Self-motivated, hardworking, focused, and passionate about delivering results.
About Emirates NBD
Emirates NBD is the premier banking group in the MENAT region, established originally as the National Bank of Dubai in 1963. Following the merger of Emirates Bank International and NBD in 2007, Emirates NBD became the region’s largest banking group by assets. It is listed on the Dubai Financial Market and provides a wide range of services across Corporate, Retail, Islamic, Investment, Private Banking, Global Markets & Treasury, Asset Management, and Brokerage throughout the region.