Retail Assistant

Role overview

Repco is seeking a Retail Assistant for its Mount Maunganui store. The position is based in a customer-facing retail environment and focuses on helping shoppers have a positive in-store experience from the moment they arrive through to purchase completion.

Working hours

The roster for this role is Sunday 9:00 am to 5:00 pm, Monday and Tuesday 8:00 am to 5:30 pm, and Wednesday and Thursday 8:00 am to 5:00 pm, totalling 42.5 hours per week.

Main focus of the role

You will support customers with product guidance, help identify what they need, suggest suitable add-ons where appropriate, and complete sales through the till. The role also involves maintaining a safe, organised, and welcoming shop environment.

Key duties

• Keep safety front of mind for yourself, your teammates, and customers at all times.
• Deliver warm, authentic service and create positive moments for customers.
• Use strong customer service skills to help drive sales results.
• Maintain high standards in showroom presentation and merchandising.
• Handle stock activities such as receiving, dispatching, and storing goods.
• Work cooperatively as part of the Repco team and help build a positive workplace culture.

Role requirements

This role suits someone who genuinely enjoys working with people and delivering excellent service. Previous retail or customer service experience is preferred, although full product training will be provided. An interest in the automotive sector is an advantage, but strong customer focus is more important. You should be comfortable working in a sales-driven retail setting, dealing with a wide range of customers, and communicating clearly in person and over the phone. A proactive, team-oriented attitude is essential. The job also requires lifting, bending, and climbing.

What Repco offers

• A friendly, enjoyable team environment.
• Staff discounts and access to team member pricing across GPC AP businesses.
• Recognition programmes and performance-based team incentives.
• Ongoing training and career development support.
• Parental leave top-up support for working parents.
• Paid volunteer leave to support a charity or community organisation of your choice.
• The chance to work for a leading brand in the automotive aftermarket.
• Opportunity to join a progressive global business with a strong focus on growth and improvement.

About the employer

Repco is a well-known name in the automotive aftermarket across Australia and New Zealand. The wider GPC Asia Pacific group operates major brands across the region and employs thousands of team members globally. The company places value on safety, results, inclusion, continuous improvement, and building rewarding careers.

Additional information

Applicants are encouraged to send their CV to the careers team. Interested people may also register their interest for future opportunities through the company’s talent community. The employer states that hiring decisions are made without discrimination based on protected personal characteristics and are based on ability, achievement, experience, conduct, and legitimate business reasons.