Resource Planning Officer (Automation Expert)

Role summary

Etihad is hiring a Resource Planning Officer with a focus on automation and advanced analytics. The role is centered on building medium- and long-range manpower plans, improving staff allocation, and making sure workforce deployment remains aligned with legal, regulatory, and business rules.

Key responsibilities

• Design, maintain, and improve detailed short-, medium-, and long-term manpower plans that match flight schedules and operational demand, while keeping staffing compliant and efficient.
• Run simulations and “what if” analyses to help lower manpower costs and achieve the best use of available resources.
• Study manpower data, trends, and business factors such as seasonal patterns and financial constraints to shape resourcing plans for the medium and long term.
• Regularly review and refresh planning outputs so staffing continues to meet regulatory and internal standards.
• Work closely with Finance to define and validate the manpower budget in line with financial guidelines and company targets.
• Monitor key performance indicators and prepare management reporting on workforce resourcing and budgeting.
• Prepare and issue manpower rosters and communicate them in a timely manner to internal stakeholders.
• Coordinate with Performance Managers by sharing information about disciplinary, training, and medical matters so corrective actions can be taken without delay.
• Flag risks and possible issues to management early so operational impact can be reduced and corrective measures can be implemented quickly.

Required qualifications and experience

• Strong expertise in Microsoft Excel, along with advanced analytical methods used in workforce planning, capacity modelling, forecasting, and business intelligence.
• Working knowledge of Microsoft Power Platform, including Power BI, Power Apps, and Power Automate, with hands-on experience creating low-code business applications and automation workflows.
• Ability to examine large operational datasets and turn the results into strategic recommendations and practical insights for management.
• Experience in building and maintaining KPI dashboards, forecasting tools, and automated reporting solutions.
• A strong interest in using technology, automation, and data-led decision-making to improve efficiency and optimize resources.
• At least 1 year of relevant experience if the candidate holds a degree, or at least 3 years of relevant experience if the candidate does not hold a degree.

About Etihad

Etihad Airways is the UAE’s national airline and is working toward a broader vision for global aviation. Operating from Abu Dhabi, the company connects destinations and cultures around the world while pursuing its Journey 2030 goals to expand the fleet, grow the network, and develop its people for the next phase of growth.

Important notice

Candidates should be aware of recruitment fraud. Etihad states that it will not request personal data, bank information, or any payment during hiring. Interviews are carried out in person or by video or phone before any formal offer is made. Any request for money should be treated as fraudulent.

Additional information

To learn more, visit the company’s official website.