Remote monitoring calls for migrant and refugee populations in transit (ANAPE-4)

Assignment overview

This is a short-term, task-based online volunteering assignment with remote participation. It is non-contractual, and online volunteers are not UN Volunteers; therefore, no allowance or other entitlement is provided. A certificate of appreciation is issued after successful completion. UNV does not take part in the selection process or in the collaboration itself.

Host organization and context

The assignment is hosted by WFP Peru in response to the challenges faced by Venezuelan refugees and migrants in Peru, especially during and after the pandemic. The work supports the country strategy focused on helping refugees, displaced people, and other vulnerable groups meet their basic food and nutrition needs during crises. It is part of broader efforts to strengthen reactive social protection, emergency preparedness, and assistance for highly vulnerable migrant families in locations such as Lima, Callao, Arequipa, Tumbes, and Puno, among others.

Through its interventions, WFP has expanded support to migrant and refugee households by providing cash transfers along with guidance on nutrition and social protection services. The assignment also contributes to collecting information and evidence to monitor the project and improve its impact.

Assignment details

Country: Peru

Modality: Online

Duration: 6 weeks

Weekly commitment: 11 to 15 hours per week

Number of assignments: 50

Expected start: Not specified

Advertisement end date: 16/06/2026

Task description

The selected online volunteers will support remote monitoring by calling refugee and migrant families, as well as host communities, to carry out outreach and information collection. They may be assigned calls related to data gathering and will also be expected to record completed calls in the MoDa platform. Training on data collection will be provided before the assignment begins. After the collaboration ends, participants will receive feedback and a double certification for their contribution.

Requirements

Applicants should have access to a computer or laptop, a phone line for calling within Peru and/or through WhatsApp, and stable internet access. Prior experience in monitoring work and in using data collection tools or instruments is required. Spanish fluency at native level is also required.

Additional information

Volunteerism refers to freely chosen activities carried out for the public good, where financial reward is not the main motivation.

This opportunity is open to qualified professionals and follows an equal opportunity approach. Applications are welcomed from people of diverse backgrounds, and discrimination of any kind is not accepted. The programme is committed to respect for human rights and individual dignity regardless of race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin, or other status.

The United Nations does not request any fee for application, processing, training, interviewing, testing, or recruitment. Any request for payment should be treated as a scam. Applicants should also exercise caution when sharing personal information online, as official names, logos, and addresses can be copied easily.