Relationship Manager (Malaysia Market) - Global Private Banking

Job Overview and Compliance Requirements

The selected candidate will be required to complete thorough enhanced vetting procedures in line with local regulations. This includes passing detailed background checks during recruitment and ongoing assessments if hired. The employer retains the right to take action based on any significant findings found initially or during employment.

About HSBC

HSBC is dedicated to cultivating an inclusive environment where every employee is valued and respected. The bank emphasizes continuous professional growth, flexible working arrangements, and values diverse perspectives. Personal data related to employment applications is handled according to the bank’s Privacy Statement.

Role Summary

We are looking for a seasoned professional to join our team as a Relationship Manager for the Malaysia market within Global Private Banking. The role focuses on managing and expanding profitable relationships with ultra and high net worth clients by understanding their comprehensive needs and facilitating full-service banking.

Key Responsibilities

• Lead and nurture long-term relationships with high net worth individual clients, understanding their needs for personalized banking services.
• Achieve targets related to revenue generation, aligning products accordingly, ensuring customer satisfaction, and controlling costs.
• Provide full-service financial solutions including credit extension and marketing of company services tailored to high net worth clients.
• Engage in marketing and business development focused on the Indonesian market, utilizing all available company offerings.
• Develop new client relationships and manage existing ones to increase assets under management and gross revenue.
• Collaborate with platform managers to resolve pending issues, enhance service quality, and address problems.

Candidate Profile

• Experienced in relationship management specifically within private banking.
• Demonstrated success in asset accumulation, asset growth, and revenue generation.
• Strong commercial acumen combined with effective negotiation skills.
• Exceptional communication skills suited for direct client interactions and problem resolution.
• Proficient in financial and statistical analysis.
• Customer service oriented with meticulous attention to detail and innovative problem-solving abilities.
• Comprehensive knowledge of financial markets and products.