Relationship Manager - Commercial Vehicle Finance

Overview

The role of Relationship Manager focuses on securing and managing Commercial Vehicle Finance (including MHCV, WC, UCV, and LCV segments) across assigned locations, aligned with predefined targets. This position demands proactive business development within a designated segment and location from the start of the year.

Key Responsibilities

• Identify and acquire new clients by engaging with Original Equipment Manufacturers (OEMs), dealerships, branch networks, and insurance partners to meet monthly business objectives.
• Manage the entire loan cycle from case initiation to disbursement, ensuring compliance with bank and product policies.
• Strengthen partnerships with branch banking teams to enhance existing portfolios and participate in joint loan promotional events.
• Conduct frequent visits to OEMs and dealer outlets to foster relationships and identify opportunities.
• Oversee end-to-end customer service including disbursement and renewal documentation for new and ongoing cases.
• Focus on cross-selling various banking products such as loans, CASA accounts, FASTag, and insurance offerings.
• Track and manage payment deferrals and post-dated demand (PDD) cases to ensure closure.
• Engage in delinquency management by following up with customers on overdue interest or EMI payments.
• Adapt to changes in control parameters as directed by market needs or senior management strategies.
• Perform additional duties as assigned by supervisory personnel.

Additional Information

The position is based in Panjim, Goa. Candidates are expected to collaborate extensively with all stakeholders involved in the commercial vehicle finance ecosystem.