Relationship Manager - Business Banking Working Capital
Gudivada, Andhra Pradesh, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Education
- Postgraduate in Finance or Chartered Accountant
- Resume
- Required to apply
Where you'll work
Job description
About the Role
HDFC Bank Limited seeks a Relationship Manager focused on Business Banking Working Capital to join their team in Gudivada, India. This role involves acquiring new asset relationships through multiple channels and managing a portfolio of 30-40 Business Banking Group (BBG) clients. The manager will maintain relationships with high-net-worth clients to provide excellent service and meet business goals.
Key Responsibilities
- Drive business growth by achieving volume and profitability targets for BBG customers.
- Proactively generate leads via branch interactions, update CRM systems, and ensure effective lead conversion.
- Identify prospective clients and enhance product penetration by collaborating with branch teams to devise strategies.
- Conduct structured client meetings, document updates in CRM, and delegate tasks to relevant departments.
- Review portfolio performance monthly with product groups and supervisors to optimize results.
- Ensure complete documentation before and after disbursement and cross-sell liabilities, corporate salary accounts, and other banking products.
Customer Relationship Management
- Develop and nurture strong relationships with both internal teams and external customers to ensure satisfaction.
- Compile customer profiles, identify cross-selling chances, and resolve client inquiries efficiently.
- Negotiate fees and charges with customers while handling daily service needs such as cheque referrals, cash management, and trade transactions.
Eligibility and Qualifications
- Postgraduate degree in Finance or Chartered Accountant qualification required.
- No additional certifications specified.
Key Competencies
- Strong relationship management and sales abilities.
- Excellent interpersonal, negotiation, and influencing skills.
- Analytical thinking and knowledge of banking operations and SME sectors.
Stakeholders
This role interacts closely with customers, credit underwriting teams, branch banking staff, operations, treasury, legal and audit departments, and other cross-functional groups.