Job description

About the Company

Founded in March 2018, Bybit has grown quickly into a major cryptocurrency derivatives exchange, now serving over 70 million registered users. The platform offers fast trade matching, strong customer support, and multilingual community assistance. It delivers spot and derivatives trading, mining and staking products, and API services for both retail and institutional customers worldwide, with a focus on being a dependable venue for digital assets.

The company is built around the principles of listening, caring, and continuously improving so users can trade in a faster, fairer, and more humane environment. Its platform was designed from scratch with advanced infrastructure to deliver a secure, fast, fair, and transparent trading experience. Customer-focused values also support 24/7 multilingual service for timely assistance.

Today, Bybit is regarded as one of the more trusted, dependable, and transparent players in the cryptocurrency derivatives market.

Role Overview

This position is for an experienced relationship manager who can support and expand institutional business. The right person should bring a strong background in client relationship management within business-partner or crypto trading environments, along with an existing client book that is ready to be onboarded. The role has global market coverage and focuses on trading firms, brokers, and other institutional accounts.

Key Responsibilities

Build on current client relationships and ensure continued engagement, satisfaction, and business growth.
Create and execute practical strategies to improve operations and achieve or surpass targets.
Spot new revenue opportunities and convert them into business growth.
Track market developments, competitor actions, and product updates to stay informed.
Share client-driven feedback with product teams to help improve offerings.
Work closely with internal teams such as marketing and product to keep sales efforts aligned.
Compile regular performance updates and market observations for management.

Candidate Profile

The company is looking for someone with at least 5 years of experience supporting clients in crypto spot, derivatives, or options businesses. A strong history of working with brokers, prop trading firms, exchanges, family offices, asset management firms, and similar institutional clients is required.

Applicants should understand global crypto markets and financial instruments well. Strong spoken and written English and Chinese communication skills are needed, along with a solid network in the crypto trading space.

Benefits

Study Growth Fund to support professional learning and development.
Regular internal events, workshops, and team-building activities to encourage collaboration and innovation.
Exposure to a diverse international workplace with colleagues across regions.
Career growth opportunities in a fast-scaling global company.
Internal mobility options to support long-term career development.

Additional Information

This is a full-time onsite position based in Abu Dhabi Emirate, United Arab Emirates.

Relationship Manager (Broker)