Relations & Marketing Officer

Role overview

The Relations and Marketing Officer supports the Principal in a childcare centre by building strong partnerships with parents, delivering responsive customer service, and handling marketing as well as administrative tasks across finance, HR, and procurement-related functions.

Key responsibilities

• Plan and coordinate centre events and engagement initiatives that encourage stronger parent participation.
• Support publicity efforts for centre programmes, activities, and events through marketing coordination.
• Assist with administrative work such as gathering, arranging, and maintaining records and information, as well as preparing learning materials.
• Handle financial administration by tracking fees and claims accurately and maintaining proper records.
• Support classroom operations by helping maintain children’s safety and well-being and assisting with daily care routines.

Requirements

• A diploma or higher qualification is required.
• Applicants should have strong communication, interpersonal, and organisational abilities.
• A pleasant and approachable manner is important for the role.
• Good working knowledge of Microsoft Office is expected.

Additional information

This position combines parent relations, centre marketing, and general administrative support, with exposure to finance, HR, and procurement tasks in a childcare environment.