Payroll Executive

Role overview

NTUC First Campus is looking for a Payroll Executive to handle payroll operations accurately and on time, while also supporting related administrative work. The role involves payroll calculations, regulatory compliance, upkeep of employee records, and responding to payroll-related questions.

You will partner with HR and Finance to keep payroll processes running smoothly and to maintain confidentiality and compliance throughout all activities.

Core responsibilities

• Run monthly payroll for permanent, part-time, and contract employees, ensuring every payment is processed accurately and within deadline.
• Work out salaries, overtime, allowances, bonuses, and deductions in line with company policies and statutory rules, including payroll for employees who are leaving the organisation.
• Ensure payroll follows statutory obligations such as CPF, IRAS income tax requirements, Skills Development Levy (SDL), and any other compulsory deductions.
• Prepare and file required statutory submissions, including IR8A, IR21, and other government reports when needed.
• Keep up to date with employment legislation, tax updates, and payroll-related statutory changes.
• Maintain employee payroll information and records in HR and payroll systems, including benefits and claims administration.
• Process claims and reimbursements for government schemes and subsidies such as maternity leave reimbursements, childcare leave subsidies, NS claims, and similar programmes.
• Assist the Payroll Manager with the Payroll, Benefits and Claims system, ensuring the system remains accurate and functional.
• Support system enhancements and troubleshooting together with IT, HRIS, or external vendors.
• Look for ways to simplify payroll processes and improve operational efficiency.
• Review Standard Operating Procedures and update them where needed.
• Support the rollout of tools and technology that improve payroll-related processes.
• Respond to staff queries on topics such as salary computation, tax deductions, and benefits.
• Investigate payroll variances and resolve issues quickly.
• Work with other HR teams to ensure employee benefits are processed correctly.
• Partner with Finance to reconcile payroll accounts and assist with audits.
• Prepare payroll reports and summaries for management and audit needs.

Requirements

• Bachelor’s degree or diploma in Human Resources, Accounting, Finance, Business Administration, or a closely related field.
• For diploma holders, 2–4 years of payroll experience is required.
• Hands-on familiarity with payroll software and HR systems such as Workday, SAP, SuccessFactors, or similar platforms.
• Strong understanding of employment legislation, tax rules, and statutory compliance requirements.
• Comfortable using Microsoft Office or Google Workspace, especially Excel or Google Sheets.
• High attention to detail and a careful working style.
• Strong planning, organisation, and time management skills, with the ability to meet deadlines in a fast-moving environment.
• Good written and verbal communication skills, with the ability to explain payroll matters clearly to different stakeholders.
• Ability to handle confidential and sensitive information with discretion and integrity.
• Capable of identifying and fixing payroll issues independently.
• Flexible and adaptable to changing business needs, technology, and regulatory updates.
• Experience working in a local environment with more than 1,000 employees is an advantage.
• Experience dealing with outsourced payroll providers is also preferred.

Additional information

This role requires careful handling of sensitive employee information and close collaboration across HR, Finance, and supporting technical teams. The position also calls for a strong commitment to compliance, accuracy, and continuous process improvement.