Regional Trainer, North America - Travel Retail Americas

About the Company

Join the illustrious House of Parfums Christian Dior, a place dedicated to creating a more beautiful and joyful world. We are committed to becoming the top luxury brand globally, embodying core values such as passionate creativity, collaborative joy, ultimate luxury, bold leadership, inclusivity, and social commitment.

Role Overview

As the Regional Trainer for North America with responsibilities extending to Latin America, you will coordinate and deliver extensive training programs focused on fragrances, makeup, and skincare products. Your role entails not only conducting in-store and classroom training but also supporting back-office operations and contributing to promotional events.

Key Responsibilities

• Design and customize training sessions for a variety of audiences, including beauty consultants, office staff, cruise line employees, and retail operators.
• Deliver interactive, hands-on training both in-store and within classroom settings, demonstrating Dior techniques and services effectively.
• Adapt training content continually to meet the distinct needs of different participant groups.
• Oversee complete logistics for training events, ensuring timely coordination of product/tool deliveries, hotel and travel arrangements, and budget compliance.
• Collaborate with field teams to handle credential requests and ensure training materials—modules, handouts, displays, kits, products, and digital content—are delivered efficiently and within budget.
• Support large scale training projects including product launches, induction sessions for new hires, and regional seminars.
• Assist Senior Training Manager with various tools and projects as needed.
• Facilitate multilingual group trainings by merging audiences when possible to increase efficiency.
• Manage retail and training department logistics, dealing with product deliveries, inventory, uniforms, tools, and POSM distribution from the Miami office.
• Provide ongoing support for collection deliveries, storage, and inventory management of novelties.

Candidate Profile and Qualifications

• Fluency in English is mandatory; additional languages are advantageous.
• Willingness to travel extensively both locally and globally, estimated at 60-70% of the time.
• Minimum of 3-5 years of experience with at least two years in education or training roles.
• Strong organizational skills and a proven record in delivering training.
• Deep knowledge of the beauty and luxury sectors; prior experience with other beauty brands is beneficial.
• Proficiency in Microsoft Office suite, including Excel, PowerPoint, Word, and Outlook.
• Must be based out of the Miami corporate regional office.

Additional Information

This description outlines primary duties but is not exhaustive; responsibilities may evolve over time in response to organizational needs. Confidentiality of all applicant information is maintained in accordance with Equal Employment Opportunity guidelines.