Regional Director of Operations - West Region

Position Overview

The Regional Director of Operations is tasked with enhancing operational performance and ensuring consistency across a complex transportation network. Reporting on execution aligned with customer expectations, profitability, and growth initiatives is a key responsibility. This leadership role bridges strategy with hands-on operational execution, focusing on performance standards, reliability, and data-driven improvements.

Key Duties

• Drive operational excellence by standardizing processes and enforcing accountability across the regional network.
• Continuously assess and improve procedures to boost efficiency, reliability, and customer satisfaction.
• Utilize performance analytics and business intelligence to monitor trends, identify risks, and recommend improvements.
• Manage financial aspects such as budgeting and operational efficiency tracking in line with corporate goals.
• Ensure service reliability by evaluating network performance and collaborating with cross-functional teams.
• Optimize network design through data-driven geographic expansion and capacity planning.
• Lead continuous improvement initiatives using Six Sigma and other process improvement methods.

Required Qualifications

• Bachelor’s degree from an accredited university.
• Over 10 years of progressive leadership experience in operations and engineering within logistics, transportation, or supply chain sectors.
• Experience managing multidisciplinary teams and driving operational transformation projects.
• Strong proficiency in transportation operations, network management, financial analysis, and service standards.
• Advanced skills in Microsoft Excel, PowerPoint, Word, and development of executive-level dashboards and scorecards.
• Analytical strength in applying statistical techniques and operational modeling.
• Preferred experience with enterprise operational systems, such as AS/400, and Six Sigma certification.

Leadership Competencies

• Proven ability to lead, mentor, and influence operational teams and senior executives.
• Excellent communication skills capable of conveying complex operational concepts clearly.
• Demonstrated success managing initiatives across multiple regions and departments.

Work Approach

• System thinking and data-driven decision making.
• Balancing customer satisfaction with operational efficiency and profitability.
• Maintaining operational discipline while acting swiftly.
• Challenging assumptions and embracing ownership accountability.

About the Company

Roadrunner is revolutionizing long-haul shipping with an extensive Smart Network™ offering metro-to-metro routes nationwide, including Canada and Mexico. Their innovative platform ensures superior shipment visibility and minimal freight handling, backed by a large network of owner-operators and recognized industry accolades.

Compensation and Benefits

• Competitive salary ranging from $150,000 to $180,000 annual base pay.
• Hybrid work environment within the West Region with periodic regional travel.
• Comprehensive benefits including medical, dental, vision, life insurance, disability coverage, 401(k), paid time off, and wellness programs.

Physical Demands and Environment

• Regular light physical activity typical of administrative roles, including sitting, standing, walking, reaching, and manual dexterity.
• Moderate noise levels in office and dock environments, exposure to temperature fluctuations and occasional outdoor conditions during site visits.
• Up to 50% overnight travel by land or air required.

Equal Opportunity

The employer is committed to a discrimination and harassment-free workplace and does not accept unsolicited recruiting agency submissions.