Regional Director of Operations - North Texas

About the Role

As Regional Director of Operations, you will spearhead the development of impactful leadership and drive business growth across diverse communities in North Texas. This role demands strategic and operational planning, overseeing execution, and evaluating results to meet business objectives. You will inspire and lead teams, fostering strong, inclusive cultures that engage both customers and communities.

Key Responsibilities

• Provide specialized functional expertise and implement strategies that enhance the Starbucks customer experience, boost profitability, and identify growth and expansion opportunities in the region.
• Lead and cultivate high-performing teams by coaching and delivering transparent feedback and developmental opportunities.
• Demonstrate leadership aligned with Starbucks values, promoting collaboration, inclusivity, and teamwork that advance business success.

Required Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong planning, project management, and organizational capabilities.
• Ability to apply sound business principles to project and change management processes.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Job Scope and Leadership Profile

• Manage annual expenses between $1 million and $5 million.
• Oversee annual sales ranging from $51 million to $150 million.
• Directly supervise between 11 and 15 team members.
• Develop and communicate clear visions, ensure departmental strategies align with company goals.
• Take calculated risks to achieve business advancement.
• Create and maintain a positive and professional work setting.
• Forge strong relationships to facilitate achieving business objectives.
• Commit to personal and team competency development.
• Leverage organizational understanding to meet business targets.
• Consistently surpass performance goals and exceed customer expectations.

Core Competencies Demonstrated

• Deliver exceptional customer service.
• Demonstrate integrity and adhere to company values through all circumstances.
• Maintain composure and professionalism in challenging situations.
• Take ownership of ongoing learning and skill enhancement.
• Adapt effectively to changing priorities and ambiguity.
• Make informed, timely decisions using analysis and experience.
• Build strong interpersonal relationships at all organizational levels.
• Exhibit a strong drive for results and goal achievement.

Equal Opportunity and Accessibility

Starbucks is an equal opportunity employer committed to diversity and inclusion. We welcome qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected attribute. Reasonable accommodations are available for applicants with disabilities.