Regional Director of Operations

About the Company

S&S Activewear is a major North American distributor focused on imprintable apparel and related products. Its assortment includes t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. The company acts as a key channel partner for more than 100 brands, helping them reach customers such as apparel decorators, eRetailers, and promotional products distributors. It emphasizes customer service, a strong product mix, robust distribution capability, collaboration, technology, and innovation.

Founded in 1988 as a regional t-shirt distributor, the business has grown into a multi-billion-dollar distribution platform supporting suppliers and customers across many channels and business sizes. Its culture centers on service, strong relationships, innovation, continuous improvement, and accountability.

Role Overview

The Regional Director of Operations is responsible for the full operational leadership of the company’s distribution centers within an assigned region. This includes oversight of people, processes, policy compliance, safety, regulatory adherence, quality, staffing, strategic planning, and ongoing improvement. The role also contributes guidance on annual operating expenses and headcount planning for distribution center managers. All employees are expected to follow the S&S Activewear Employee Handbook.

Compensation and Schedule

This is a salaried, exempt role offering $175,000 to $220,000 annually, depending on experience, plus bonus eligibility. The standard schedule is Monday through Friday, with some Saturdays as needed based on business requirements. The role is remote, but requires frequent travel to distribution sites, approximately 50%.

Benefits

The company provides a broad benefits package. Coverage starts within 0 to 90 days of hire and includes vacation, personal, and sick time; medical, dental, vision, life, and disability insurance; flexible spending accounts; and a 401(k) plan. Employees also receive discounts on branded apparel, access to employee events, and opportunities for growth and career advancement.

Key Responsibilities

• Lead the day-to-day work of managers and teams across the region, with a focus on identifying and acting on improvement opportunities.
• Drive standardization of KPIs, training, leadership practices, and productivity assessments while supporting change management.
• Serve as a communication link between senior leadership and warehouse teams, partnering with internal departments as needed.
• Establish clear operating structure for programs and teams, including budget management, workflow, scheduling, reporting, and related processes.
• Reduce operating overhead through cost controls, inventory discipline, and more efficient warehouse and administrative processes.
• Oversee shipping, receiving, cycle counting, and warehouse maintenance activities.
• Ensure warehouse operations align with company policy and strategic direction.
• Maintain OSHA and safety compliance across the region.
• Own accountability for the warehouse division budget and profit-and-loss performance.
• Support DC managers in building positive employee relations that help attract and retain strong hourly and salaried talent.
• Help create an inclusive, recognized, and open work environment with clear communication.
• Develop operating plans that support growth, higher quality, and lower cost.
• Track and interpret performance data to set targets, maintain standards, and improve results.
• Identify performance gaps and work with managers to implement solutions that raise overall output.
• Encourage open communication across departments, functions, and distribution center teams.
• Review, assess, and negotiate operating expenses to improve accuracy, consistency, and efficiency.
• Coordinate with other departments to improve efficiency and strengthen teamwork.

Required Qualifications

• Spanish fluency is preferred.
• Bachelor’s degree from a four-year college or university in Business, Logistics, Supply Chain, or a related field.
• At least 10 years of warehouse experience.
• At least 7 years of leadership and team management experience.
• Strong working knowledge of WMS and ERP systems.
• Highly organized with strong attention to detail.
• Hands-on experience with continuous improvement tools and methods aimed at improving fulfillment, quality, efficiency, and safety.
• Comfortable leading from the front and collaborating with people at every level of the organization.
• Strong coaching and team-building capability.
• Decisive, action-oriented mindset with strong personal values.
• Ability to work with integrity, professionalism, and confidentiality.
• Proficient with MS Office.
• Demonstrated success leading in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• Working knowledge of OSHA regulations and safety requirements.

Work Environment and Physical Requirements

The role is based in a professional office environment and regularly uses common office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The job also requires the employee to regularly speak and hear in order to perform essential duties. Reasonable accommodation may be provided for individuals with disabilities.

Equal Opportunity and Hiring Conditions

S&S Activewear is an equal opportunity employer and welcomes applicants from all backgrounds. Employment decisions are made without regard to protected characteristics such as sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected status. The company participates in E-Verify and will use Form I-9 information to confirm U.S. work authorization. This offer is conditional on successful completion of a background check.