Regional Director - Greater LA/Southern California

About the Role

Join Starbucks as a Regional Director where your leadership shapes the growth and success of multiple local markets. You will be entrusted with crafting strategic and operational regional plans, overseeing execution, and evaluating performance metrics. Your key mission is to inspire and develop leadership teams that foster inclusive, diverse environments while engaging their communities and customers effectively.

Key Responsibilities

• Deliver expert guidance and implement strategies that enhance the customer experience, drive profitability, and identify growth and expansion opportunities within your region.
• Lead and mentor a team of leaders, cultivating high-performing groups through coaching, transparent feedback, and meaningful career development.
• Exemplify Starbucks' core values by fostering collaboration, inclusivity, leadership confidence, and teamwork that propel business success.

Required Knowledge, Skills, and Abilities

• Strong verbal and written communication skills enabling clear, concise information sharing.
• Proficient planning and organizational project management capabilities.
• Application of practical business principles to oversee project and change management processes effectively.
• Basic proficiency in Microsoft Word, Excel, and PowerPoint.

Job Scope and Metrics

• Annual managed expenses ranging from 1 million to 5 million dollars.
• Annual sales revenue between 51 million and 150 million dollars.
• Direct leadership responsibility for 11 to 15 team members.

Leadership Competencies

• Setting Direction: Craft and communicate a compelling vision with winning strategies aligned to corporate goals.
• Leadership Courage: Embrace calculated risks to advance business objectives.
• Creating the Environment: Foster a positive, respectful, and professional workplace.
• Building and Maintaining Relationships: Develop strong connections that facilitate achieving business results.
• Developing for the Future: Continuously enhance personal and team competencies.
• Organizational Savvy: Leverage organizational strengths to meet business targets.
• Achieving Measurable Results: Consistently surpass business goals and customer expectations.

Core Competencies

• Customer Focus: Deliver exceptional service that exceeds expectations.
• Ethics and Integrity: Uphold Starbucks values through all circumstances.
• Composure: Maintain professionalism under pressure.
• Personal Learning: Commit to ongoing acquisition of knowledge and skills.
• Dealing with Ambiguity: Adapt and function effectively amid change.
• Decision-Making: Make prompt, well-informed decisions combining analysis and experience.
• Interpersonal Savvy: Build effective relationships at all organizational levels.
• Results-Oriented: Achieve and exceed business goals.

Additional Information

Starbucks is an equal opportunity employer. All qualified individuals will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other protected characteristics. Applicants with a criminal background will be evaluated consistent with applicable laws.

Reasonable accommodations are available for applicants with disabilities. Assistance can be requested by contacting the applicant accommodation service.