Records Indexer

Position overview

The Government of Yukon is hiring for one permanent Records Indexer role. A 12-month eligibility list will also be created and may be used to staff comparable positions.

About Continuing Care

Continuing Care is guided by a care philosophy centered on respect for residents, protection of dignity, personal choice, independence, lifestyle, and a meaningful quality of life. The team’s purpose is to help every person in Yukon Continuing Care facilities feel at home and experience belonging, while recognizing each resident’s individual needs.

Role summary

The Records Indexer supports the organization by ensuring records are kept in line with corporate standards and remain well organized, accurately indexed, and easy to locate. The position reviews records to determine their status and the correct next steps, helps coordinate file movement including offsite storage and resident transfers, and assists with introducing records management processes in new facilities. This role also helps staff build effective records practices through guidance and training so that records responsibilities are shared consistently across teams.

Key duties

• Organize and maintain records according to corporate records standards.
• Index files accurately so they can be retrieved quickly when needed.
• Assess records and decide how they should be handled based on their status.
• Coordinate the transfer of files, including movement to offsite storage and support during resident transitions.
• Help implement records management systems and practices in newly opened facilities.
• Provide coaching and guidance to staff on records procedures and shared accountability.

Essential qualifications

• Post-secondary coursework or certification in business administration, office administration, or another related field.
• Experience handling confidential information and performing filing tasks.
• Experience with data entry, with both speed and accuracy.
• Substantial experience using Microsoft Excel.
• Knowledge of Health and Social Services programs and services, as well as record management systems, is considered an asset.
• Equivalent combinations of education, training, and/or experience may also be considered.

Desired knowledge, skills, and suitability

• Strong verbal communication skills, including the ability to speak effectively in a group setting.
• Well-developed organizational ability, attention to detail, problem-solving, and analytical thinking.
• Capacity to use tact and good judgment.
• Strong interpersonal skills and the ability to work independently or as part of a team.
• Ability to maintain strict confidentiality.
• Self-motivated and enthusiastic, with the ability to work on your own initiative.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.

Conditions of employment

This position requires RCMP Security Clearance with Vulnerable Sector Check and TB Screening.

Work environment and physical requirements

The work is carried out in a standard office setting and may involve travel to different Continuing Care locations in Whitehorse. The role may require lifting up to 25 lbs, exposure to dust and other contaminants, heavy computer use, and working in awkward or tiring positions for extended periods.

Important application notes

Applicants should include a resume that clearly shows how their work history and related responsibilities match the essential qualifications. Work history should be presented in month/year format rather than only by year. Selection for further consideration will be based on the information provided in the resume. Do not send resumes directly to the contact email addresses provided; applications are accepted only through the E-Recruitment system.

Additional information

For role-specific questions, contact Sahra Muldoon, Supervisor, Administration and Reception, at Sahra.Muldoon@yukon.ca. For posting-related questions, contact Pat Labuguen, HR Consultant, at (867) 332-1467 or Patricia.Labuguen@yukon.ca.

Yukon public service

Yukon public service offers the chance to contribute to the community while building a career in a region known for its supportive community, arts and culture, recreation, and exceptional natural surroundings. Employees are encouraged to balance professional growth with personal well-being and lifestyle.

Eligibility list

This competition will establish a 12-month eligibility list.