Reconciliation Specialist - ICD

Role overview

This position focuses on carrying out scheduled reconciliations for Central Bank and Nostro accounts, while also keeping a close watch on daily exception reports. The role includes end-of-month review of general ledger account reconciliations and proofing completed by the designated owners. You will be expected to spot pending items, escalate unresolved entries to branches and processing units or other relevant departments, and track them through to resolution.

The job also involves daily monitoring of ADIB staff credit transactions as part of a detective control process. Any unusual activity must be identified, investigated, and reported appropriately. In addition, you will prepare management information dashboards covering Nostro and unreconciled balance sheet accounts for the ICD Reconciliation Manager’s review and guidance.

Key accountabilities

• Carry out Central Bank and Nostro reconciliations by matching ledger movements with statement transactions in line with the applicable procedures, checklists, and work instructions.
• Make sure every reconciliation under your ownership is received or submitted within the required timeline and that nothing is missing; any delay or absence must be escalated.
• Review reconciliation submissions at month end from the relevant account owners, validate issues found, and share them with the owners for clarification and corrective action.
• Monitor exception reports every day, including manual postings to GL interfaces, GL balances against their nature, overdrawn MAP accounts, teller shortages or overages, and payment order reconciliations, then raise issues to the responsible owners for explanation and action.
• Watch high-risk GL accounts such as WIP, rejected, in-suspense, and cash in transit accounts, identify unresolved items or exceptions, and send them to the relevant department for corrective follow-up.
• Check daily exception reports for debit entries to income GL and debit entries to MAP outside the customer RIM to confirm that proper approvals exist.
• Perform reconciliation of MAP and GL accounts owned by ICD in accordance with the relevant procedures.
• When entries remain unresolved or discrepancies are identified, escalate them to the designated branch or department staff for correction within the agreed turnaround time.
• Monitor ADIB staff credit transactions on a daily basis as a detective control, identify unusual activity, and report it for investigation.
• Follow up with the relevant branch or department staff, including arranging meetings when needed, until the issue is fully closed.
• Investigate and respond to queries from Financial Control, branches, central operations departments, international branches, and other internal departments, while supporting them with reconciliation-related problem solving.
• Review GL and MAP accounts with a zero balance and no activity for more than one year, and notify the account owners so they can decide whether closure is required.
• Prepare MIS dashboards for unreconciled balance sheet accounts and submit them to the ICD Reconciliation Manager for further review and direction.
• Ensure RCSA testing is completed on time.
• Take part in UAT testing to review financial posting and reconciliation processes, and report any gaps or discrepancies to ITD or the relevant application owner.
• Continuously build capability through required training, on-the-job learning, and assigned projects or additional tasks from ICD management.
• Maintain strong teamwork, professional relationships, and high service standards across all stakeholders.
• Support special assignments given by the ICD Reconciliation Manager or the Global Head of ICD and BCM.

Expected outcomes

• Unreconciled items are identified, reported, escalated, and corrected in time to prevent operational losses.
• Reconciliation issues are escalated promptly so the relevant departments can take corrective action.
• ICD procedures, checklists, and work instructions are consistently followed and applied.
• The reconciliation function remains available and stable as a critical service for internal stakeholders, without major disruption.

Scope and working context

• The ICD Reconciliation Team operates globally from ADIB head office, covering ADIB UAE accounts as well as international branch accounts.
• The team forms part of the detective-control line of defense after branches, central operations, business units, and head office departments, helping reduce operational losses and near-miss events.
• The team also provides technical guidance and practical support to branches, central operations, and business users on account reconciliation matters.
• It serves as a central contact point for Central Bank examiners and for internal and external audit queries related to Nostro account transactions.
• This role requires strong technical capability because the work involves multiple account types, transaction categories, aging items, exceptions, posting channels, and system integrations.

Technical knowledge required

Applicants should have working knowledge of accounting, MS Office, banking products and services, and ADIB applications such as Intellimatch and EThix.