Receptionist at South Lanarkshire Leisure and Culture

Job Overview

South Lanarkshire Leisure and Culture is seeking a motivated Receptionist to join the team at Carluke Leisure Centre. This part-time role involves handling customer inquiries, managing cash transactions, issuing receipts, and using an electronic booking system. The position offers 10 hours per week on a rotating schedule, with the role fixed until March 31, 2027.

Work Schedule

• Week 1: Friday 5:15 PM - 9:30 PM, Sunday 8:15 AM - 7:00 PM
• Week 2: Saturday 8:15 AM - 5:00 PM

Compensation

Hourly wage ranges from £13.80 to £14.27.

Key Responsibilities

• Manage all cash handling duties, including reconciliation, issuing receipts, and preparing deposits according to established standards.
• Respond to customer inquiries while maintaining high customer care standards.
• Perform clerical tasks to support smooth reception and facility operations.
• Promote the centre's activities to visitors.
• Handle the receipt and distribution of mail and goods.
• Perform other duties as assigned.

Candidate Requirements

• Previous experience in a customer-focused role is desirable.
• Experience with computerized till systems is preferred; comprehensive training will be provided.
• Strong communication and customer service skills are essential.

Additional Information

Applicants should submit full application details as per instructions; CVs alone will not be accepted. Internal applicants need to apply through the designated internal portal.

Successful applicants must support recruitment checks promptly and will be subject to an Overseas Criminal Records Check if they have lived outside the UK for a continuous period of three months within the last 10 years. Verification documents must be official, translated into English, and affirm no criminal history.

Equal Opportunity Statement

South Lanarkshire Leisure and Culture welcomes applications from all community sectors including under-represented groups and is committed to equality, diversity, and inclusion.

The organisation promotes guaranteed interviews for disabled candidates, veterans, reservists, and their families who meet essential criteria.

Employee Benefits

• Participation in a highly regarded local government pension scheme with an optional Salary Sacrifice Shared Cost AVC to enhance pension benefits.
• Up to 33 days of annual leave (calculated into hours at role start) plus up to 10 public holidays.
• Occupational sick pay schemes.
• Family-friendly policies such as flexible working, maternity/paternity leave, and enhanced leave options.
• Employee discounts, including cinema concessions.
• Access to well-being benefits including Cycle to Work Scheme, Physiotherapy, and confidential Employee Assistance Program support services.