Receptionist / Administration Officer - Full-Time and Part-Time

Position Overview

We are seeking a motivated and experienced Receptionist/Administration Officer with a background in the medical field to join our team on either a full-time or part-time basis, with a requirement of at least 40 hours per fortnight. The role involves working a flexible Monday to Friday roster within reception hours from 6am to 6pm.

Key Responsibilities

• Serve as the primary point of contact for patients and visitors, ensuring excellent care and professionalism.
• Accurately document admission and discharge information.
• Manage patient billing including invoicing, receipting, and account reconciliation.
• Coordinate theatre bookings and distribute schedules appropriately.
• Communicate with health insurance funds and perform eligibility checks.
• Support and promote a culture focused on continuous improvement, safety, and excellence throughout the hospital environment.

Candidate Profile

• Prior experience in a medical, healthcare, or hospital administration role.
• Proficient with computer applications, especially Microsoft Office and patient management software.
• Familiarity with FYDO or SimDay software is advantageous though not mandatory.
• Understanding of private health insurance systems.
• Strong interpersonal skills to build effective relationships with patients, medical professionals, and staff.
• Excellent time management, organizational capabilities, and communication skills.
• Availability to work flexible hours within our Monday to Friday 6am to 6pm operating window.

Work Culture and Employee Benefits

• Balanced work schedule with Monday to Friday hours; no on-call or public holiday shifts.
• Access to discounts at national retailers, health insurance, and utilities.
• Novated leasing options plus travel and transport discounts.
• Health and wellbeing programs including fitness incentives and employee assistance services.
• Paid parental leave of 12 weeks for eligible staff.
• Employee referral bonuses and complimentary onsite parking.

About Nexus Hospitals and Location

Nexus Hospitals is a prominent Australian private hospital group encompassing 22 hospitals and 3 support offices with over 1300 employees. Our mission is to innovate and enhance healthcare delivery across Australia through improved patient outcomes, employee engagement, sustainable resource use, and strong partnerships.

Southbank Day Surgery, situated in South Perth, has over 25 years of experience providing specialist surgical care primarily in Dental, Oral/Maxillofacial, Dermatology, Moh's surgery, Plastics, IVF, and Ophthalmology fields.

Additional Information

We are committed to fostering diversity, equity, and inclusion, welcoming applicants from all backgrounds. The role requires pre-employment screenings including recent criminal history verification and immunisation checks compliant with state health standards.