Quereinsteiger (m/w/d) Fahrkartenkontrolleur

Position overview

For our expanding security-services business in Laatzen, Lower Saxony, we are looking for dependable career changers to join us as ticket inspectors. The role is designed for people who want to build a new path in security and passenger-facing services while contributing to a safe and orderly travel environment.

The position is scheduled for 40 hours per week, is offered on a permanent basis, and can be started immediately.

The pay is hourly and ranges from EUR 16.00 to EUR 25.00, depending on qualification and assignment. In the source text, an alternative reference to up to EUR 20.00 per hour is also mentioned, together with statutory and collective-agreement allowances.

About the employer

The company provides professional protection and security services and focuses on creating a safe environment with high standards for quality and reliability. Employees are supported with practical training and ongoing development so they can keep building their skills in modern security procedures and methods.

What the role involves

• Check passengers’ tickets carefully and help keep operations running smoothly on board.
• Explain fare rules in a friendly way and answer questions about tickets and pricing.
• Record passenger counts and ticket checks accurately to support service quality.
• Handle unexpected situations promptly and professionally to support safety and order.
• Work closely with train staff to ensure a pleasant journey for everyone.

What we are looking for

• Strong communication skills for clear and effective interaction with passengers and colleagues.
• Good social skills and empathy to respond to passenger needs and concerns in a positive way.
• Solid teamwork ability to collaborate successfully in a fast-moving setting.
• Confidence and assertiveness to act calmly in challenging situations and uphold rules.

Entry and training

No §34a security certificate is required to apply. Applicants without this qualification are welcome, and the employer will support the required §34a training under the German trade regulation (GewO). Both experienced applicants and complete career changers from other professions are encouraged to apply, including people with backgrounds such as warehouse work, driving, or service roles like waiting tables.

What is offered

• A secure permanent job, with the option of full-time or part-time work.
• Above-average pay, along with any legal and collective-agreement supplements.
• Varied tasks in the security and protection field.
• Internal training sessions and further education opportunities.
• Good prospects for career development in security services.

Application process

Applications are submitted online. After a first review, the next steps are a short phone interview followed by an in-person meeting to discuss the details.

Additional information

Location: Laatzen, Lower Saxony, Germany.

Work schedule: 40 hours per week.

Contract type: permanent.

Start date: as soon as possible.

Vacancies: not stated.

Internship duration: not applicable.