Quereinsteiger (m/w/d) Fahrkartenkontrolleur

About the role

For the Winsen area, a growing security services provider is looking for reliable and motivated career changers to join as ticket inspectors. The role is full-time, based on site, and offered as a permanent position. The earliest possible start is immediately, with a weekly workload of 40 hours.

The company focuses on delivering professional protection and security services at a high standard for its clients. A strong emphasis is placed on quality, dependability, and creating a safe environment. New team members are given the opportunity to build their experience in a developing business and grow through ongoing training and further education.

Responsibilities

• Check passengers’ tickets carefully and help ensure smooth operations on board.
• Explain ticket rules politely and answer questions about fares and ticket conditions.
• Record passenger counts and ticket inspections accurately to support service quality.
• Handle unexpected situations promptly and professionally to maintain safety and order on the train.
• Work closely with train staff to contribute to a pleasant and well-coordinated journey for passengers.

Candidate profile

• Strong communication skills for clear interaction with passengers and colleagues.
• Good interpersonal skills and empathy to respond to passengers’ concerns in a positive way.
• Ability to work well in a team in a fast-moving environment.
• Confidence and assertiveness to act calmly in challenging situations and enforce rules when needed.

Training and entry requirements

No §34a certificate is required to apply. Applicants without this qualification are still welcome, and the employer supports the required §34a training under GewO and helps new starters enter the security services field. People with prior experience as well as career changers from other professions are encouraged to apply, including those with backgrounds such as warehouse work, driving, or hospitality.

What you can expect

• A secure permanent role, available in either full-time or part-time format.
• Compensation ranging from EUR 16.00 to EUR 25.00 per hour, plus all statutory and collective-agreement allowances.
• Varied duties in the areas of safety and protection.
• Internal training sessions and continuing development opportunities.
• Good prospects for long-term career growth in the security sector.

Application process

Applicants are asked to submit their application online for the Winsen position. If you have questions in advance, you can use the contact details of the designated contact person. The next steps include a short introductory phone interview, followed by an in-person meeting to discuss the details.

Additional information

The role is described as unbefristet. The working time is 40 hours per week. There is no fixed closing date mentioned for applications, and the role is available for an immediate start.