Public Areas Attendant

About Crystalbrook Kingsley

Crystalbrook Kingsley is a refined five-star hotel in Newcastle, created from the city’s former Council Administration Centre. The property features 130 rooms, a rooftop bar and restaurant, a lobby bar, a café, and two private meeting spaces. Located close to City Hall Civic Theatre, Newcastle Art Gallery, and the War Memorial, it is positioned as a hotel that reflects both the city’s heritage and its future.

Crystalbrook Collection takes a distinctive approach to hospitality, guided by responsible luxury, creativity, positivity, and fun. The organisation aims to deliver memorable local experiences while keeping people and place at the centre of its work. Its values are customer focus, collaboration, and courage.

Role Overview

The hotel is seeking a Public Areas Attendant who cares about presentation, enjoys delivering excellent service, and takes satisfaction in maintaining clean, inviting spaces for guests. This position supports the overall guest experience by keeping public areas and function spaces clean, safe, and well presented at all times.

There are two available shifts for this position: morning and afternoon/evening. Both part-time and full-time hours are available.

What You'll Do

• Keep public areas and function spaces clean, safe, and visually polished to a high standard.
• Contribute to a positive guest experience through attentive service and a helpful attitude.
• Work with care and efficiency to maintain presentation across shared hotel spaces.
• Step in where needed to support smooth day-to-day operations.

What You Should Bring

• Experience in housekeeping or public area cleaning in a hotel setting is preferred.
• A strong eye for detail and genuine pride in producing quality work.
• A professional, welcoming manner when dealing with guests.
• The ability to work effectively on your own and as part of a team.
• Good organisation, communication, and time-management skills.
• Well-groomed personal presentation and a positive attitude.

Benefits and Perks

• 50% discount on food and beverages across Crystalbrook restaurants and bars.
• Room rates from $99, plus a generous discount for friends and family.
• Enhanced parental leave and lifestyle benefits.
• Support for sustainability through environmentally focused practices.
• Access to internal mobility opportunities and team reward programs.
• Online learning, training, and tailored career development paths.
• A collaborative workplace that values diversity and memorable experiences.
• Strong career growth prospects in a fast-moving, expanding business.
• Regular recognition initiatives and team events.

Additional Information

The company welcomes applicants from all backgrounds and is committed to diversity and inclusion. If you need workplace adjustments during recruitment, support can be provided to help you perform at your best.

As part of the recruitment and compliance process, the employer may ask for eligibility documents, police checks, and employment references.

Crystalbrook Collection is an award-winning hotel development and management company with a portfolio of distinctive upscale hotels, restaurants, and bars across New South Wales and Queensland. The business currently owns and manages luxury hotel assets worth more than AU$1 billion and continues to expand in Australia and internationally, with future projects planned for Adelaide and Canberra.

The company describes its environment as dynamic and entrepreneurial, with a strong focus on exceptional customer experiences, individuality, equality, and diversity.