Food & Beverage Guide

About Crystalbrook Kingsley

Crystalbrook Kingsley is Newcastle’s landmark five-star hotel, created from the city’s former Council Administration Centre. The property features 130 rooms, a rooftop bar and restaurant, a lobby bar, a café, and two private meeting spaces. Located close to City Hall Civic Theatre, Newcastle Art Gallery, and the War Memorial, the hotel is positioned at the centre of Newcastle’s cultural scene.

Crystalbrook Collection takes a distinctive approach to hospitality, combining responsible luxury with creativity, positivity, and enjoyment. The group focuses on locally distinctive guest experiences while keeping people and place at the centre of its operations. Its values are customer focus, collaboration, and courage, and it aims to deliver memorable stays and a fresh standard of hospitality.

The role

This opportunity is for enthusiastic Food & Beverage professionals to join a luxury hotel team in Newcastle. The position calls for genuine passion for food, beverage, and high-quality guest service.

• Section wait staff for à la carte and gastro-pub style service
• Food and beverage servers across a range of service styles

Shifts are available across different arrangements, with a strong focus on evening work. Both casual and part-time contracts may be offered. Applicants holding a current working holiday visa should be prepared to commit for a minimum of 6 months.

What you will bring

The team is looking for polished, energetic, and guest-oriented people who can help create outstanding dining and bar experiences at Roundhouse, Romberg’s Roof Top Bar, and Ms Mary’s Bar and Terrace.

• Previous experience in a busy à la carte restaurant is an advantage
• Strong enthusiasm for hospitality and service
• Consistently high service standards with careful attention to detail
• Ability to read guest needs and respond promptly and professionally
• Valid NSW RSA certificate
• Experience using POS systems
• Confident, upbeat, and naturally energetic approach
• Ability to connect with guests and leave a positive, lasting impression

Benefits

Crystalbrook Collection offers a supportive and diverse workplace where you will work alongside exceptional people. Benefits include discounted dining, accommodation savings, lifestyle leave, sustainability-focused initiatives, career development support, and regular recognition and team activities.

• 50% discount on food and beverage across all venues
• $99 room rates plus generous friends-and-family discounts
• Extra leave options, including lifestyle and earth advocacy days
• Commitment to stronger sustainability practices
• Internal mobility programme and rewards scheme
• Online learning and career development plans
• Personalised employee support network
• Regular service recognition and team events

Additional information

Crystalbrook Collection is an award-winning hotel development and management group with a growing portfolio of upscale hotels, restaurants, and bars across Australia. The business owns and operates luxury hotel assets valued at more than AU$1 billion across NSW and QLD, with further expansion planned in Adelaide and Canberra in 2026, as well as continued growth beyond Australia.

The company promotes equality, inclusion, and accessibility in the workplace and encourages applications from all genders, ages, backgrounds, cultures, and religions. Candidates with a health condition or disability are invited to share this early in the recruitment process so suitable support can be arranged for interviews.

As part of recruitment and compliance checks, the employer may ask for proof of eligibility, police clearances, and employment references.