Project Manager - TikTok Shop

Position Overview

A rapidly expanding agency specializing in TikTok Shop is seeking a Project Manager to join their team. This agency partners with a diverse group of clients, from emerging eCommerce brands to well-known household names, aiming to accelerate growth through creator collaborations, affiliate marketing, paid media, and innovative social commerce strategies.

Role Responsibilities

• Handle multiple client-focused projects and marketing campaigns linked to TikTok Shop.
• Coordinate efforts among internal teams including affiliates, creators, content producers, paid media experts, and account managers.
• Develop and manage detailed project timelines, plans, and schedules to ensure timely delivery.
• Serve as the primary liaison for all project communications.
• Ensure that campaign objectives and deliverables meet client expectations and deadlines.
• Monitor project status continually, managing potential risks, obstacles, and interdependencies proactively.
• Oversee coordination of campaign launches, promotional activities, creator engagements, and product introductions.
• Lead and facilitate meetings both within the agency and with external stakeholders.
• Manage resource allocation and workloads across various teams efficiently.
• Prepare comprehensive client progress updates, project reports, and status summaries.
• Contribute to ongoing improvements in workflows, operational processes, and overall efficiency.
• Ensure all projects align with agency standards, objectives, and quality benchmarks.

Required Qualifications and Skills

• Demonstrated experience in project management within agency environments, eCommerce, digital marketing, or social media sectors.
• Exceptional organisational skills enabling effective management of multiple concurrent projects.
• Proven ability to coordinate across multiple teams and engage with diverse stakeholders.
• Outstanding communication skills combined with client management expertise.
• Meticulous attention to detail with a proactive approach to advancing project progress.
• Comfort operating in high-energy, fast-paced, and rapidly evolving business settings.
• Strong problem-solving skills with an ability to identify risks and act preemptively.
• Skilled in reporting and maintaining transparent stakeholder communication.
• Familiarity with TikTok Shop platform, influencer marketing, affiliate marketing, or social commerce principles is highly desirable.