Project Coordinator IV - Technical Product Operations Specialist

Role Overview

We are looking for an experienced Project Coordinator IV specializing in technical product operations to lead program management, data analysis, and operational enhancements across the Product & Regulatory Operations sector. This role demands expertise in technical program oversight, SQL data manipulation, AI-enhanced workflows, and cross-team collaboration to deliver impactful operational and analytical solutions.

Location & Work Arrangement

This is a remote position based in the U.S., with the expectation to potentially transition to a hybrid work model in New York City, Menlo Park, Washington D.C., or Seattle as company offices reopen.

Compensation & Benefits

Compensation is competitive and commensurate with experience. Benefits include comprehensive medical coverage, 401(k) plan, paid holidays, and additional company perks.

Duration & Eligibility

This assignment is for 4 months. Only direct W2 employees will be considered; sponsorship is not available.

Key Responsibilities

• Oversee the execution of multiple technical product initiatives, including launching new products and scaling operational programs.
• Develop, optimize, and manage complex SQL queries for large-scale data extraction and business insight generation.
• Create and maintain dashboards and reports using tools like Google Sheets, Tableau, or Looker to facilitate data visualization.
• Utilize AI tools and intelligent agents to streamline workflows and prototype operational automations.
• Analyze program risks, proposing strategic mitigations to ensure quality and timely delivery.
• Collaborate effectively with Product, Engineering, Legal, and other teams to resolve operational issues.
• Manage numerous concurrent projects, ensuring comprehensive documentation, timeline adherence, and clear communications.
• Continuously improve processes by applying technical and programmatic solutions to enhance operational performance.
• Communicate analytical findings and recommendations that inform product strategies and business decisions.

Internal Contributions

• Participate in internal practice community meetings and contribute to industry thought leadership within the itD team.
• Develop case studies, learning content, and materials to advance digital transformation initiatives.
• Engage in both virtual and in-person internal networking opportunities.
• Collaborate with leadership on career development and fast-track opportunities.

Required Qualifications

• Over 8 years of experience in technical product operations, program management, consulting, or strategy roles.
• Expert knowledge in advanced SQL techniques, including CTEs, window functions, complex joins, and data transformations.
• Proven ability to employ AI-driven workflows and automation solutions.
• Advanced skills in Google Workspace, especially Google Sheets with pivot tables, formulas, and automation capabilities.
• Demonstrated success managing multiple cross-functional projects in rapidly changing environments.
• Strong analytical, problem-solving, and organizational skills with high self-motivation and initiative.
• Excellent oral and written communication skills.

Preferred Experience

• Previous support of Meta Product Operations teams.
• Experience with AI-assisted code development, low-code/no-code platforms, or AI-generated programming.
• Familiarity with development environments like VS Code.
• Proficiency in BI tools such as Tableau, Looker, or Unidash.
• Understanding of data pipeline architectures, ETL processes, and data infrastructure.
• Experience collaborating with engineering to define technical product requirements.
• Background in quality assurance, product testing, AI/ML validation, or technical operations.

Education

Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Information Systems, Business, or related fields.

Company Overview

itD is a modern consulting and software development firm emphasizing diversity, innovation, and integrity. We operate without hierarchical constraints to empower excellence and are led by women and minorities. Our culture values fairness and thoughtful client outcomes. Joining itD means becoming part of a global network, shaping your own career, and contributing to meaningful causes while working alongside Fortune 500 companies. Benefits include medical, dental, vision, life insurance, holidays, retirement plans with matching, and comprehensive career development.

Equal Opportunity & Accessibility

We ensure equal employment opportunities regardless of personal characteristics protected by law and commit to providing reasonable accommodations for applicants with disabilities. Contact recruiting for accommodation requests.

Additional Information

We offer a dynamic, respectful, and empowering workplace culture that recognizes quality accomplishments. We encourage motivated applicants to apply promptly.