Program Associate

Overview

The Healthforce Center at UCSF focuses on preparing healthcare organizations for success by integrating workforce insights with leadership development to promote positive advancements in healthcare delivery. Centered on health equity, the organization emphasizes inclusive collaboration and continuous efforts to embed equity principles in all operations.

Role Summary

This role involves applying professional and research expertise to conduct data-driven analyses and moderate complexity projects addressing diverse policy, research, and procedural challenges. The associate is responsible for thorough data gathering, evaluation of alternatives, and formulation of well-founded recommendations.

Key Responsibilities

• Conduct analytical studies by applying research concepts to data and system evaluations tied to projects, policies, or organizational functions.
• Prepare, revise, and edit program-related documents including reports, presentations, and proposals.
• Develop and manage program evaluation processes, synthesize findings into comprehensive reports.
• Collect and analyze application and interview data to share with funding entities.
• Create interview materials coordinating efforts among multiple external stakeholders.
• Coordinate expenditures for in-person meetings liaising with venues and other vendors.
• Compile information for program decision-making and meetings for internal and external participants.
• Assist in planning and organizing in-person meetings and events, including researching venues, negotiating contracts, managing catering and technology needs, and resolving logistical issues.
• Evaluate event quality and refine planning strategies and timelines for future improvements.
• Handle financial tasks such as reimbursements, purchase requests, contracts, and consultant agreements.
• Collaborate to develop agendas and produce high-quality meeting materials involving multiple stakeholders.
• Manage scheduling protocols, provide technical support at events, conduct meeting evaluations, and share findings with team members.
• Oversee timing and completion tracking for various work components ensuring deadlines are met.
• Manage honoraria and payment distributions.
• Coordinate program aspects in partnership with colleagues across application, interview, seminar, and evaluation processes.
• Support programmatic activities such as progress reporting, document preparation, and offering program-related guidance.
• Respond judiciously and confidentially to inquiries, communicating complex information effectively in writing or verbally.
• Attend offsite meetings and travel as required, including occasional weekdays and weekends up to 25 days annually.

Qualifications

• Bachelor's degree in a related field with at least three years of relevant experience or an equivalent background.
• Minimum one year of professional experience using survey platforms (e.g., Qualtrics) and tools such as Excel and PowerPoint.
• Proficiency with standard computer applications including Microsoft Outlook, Word, and Zoom.
• Strong verbal and written communication skills paired with interpersonal effectiveness.
• Ability to exercise discretion and confidentiality while employing sound judgment in addressing issues.
• Creative and independent thinker with analytical capabilities.
• Skilled at multitasking under tight deadlines.
• Demonstrated expertise in meeting planning and event coordination.
• Willingness and ability to travel for meetings as specified.

Preferred Qualifications

• Experience managing multiple projects simultaneously with diverse managers.
• Interest in healthcare, public health, or related policy sectors.
• Familiarity with vendor procurement and vendor relationship management.
• At least two years performing similar professional duties.

Additional Information

The position expects a flexible work pattern, typically requiring presence onsite approximately one day weekly, adaptable based on business demand and priorities.