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Product Mission Lead

Klipboard

Durban, KwaZulu-Natal, South Africa (Hybrid) · Full Time

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Experience
Any
Salary
Openings
1
Posted
20 hours ago
Work mode
Hybrid
Resume
Required to apply

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Job description

About Klipboard and Work Environment

Klipboard delivers specialized software, services, and support for fully integrated trading and business management solutions targeting businesses in the distributive trade sector worldwide. Our clientele ranges from small traders to multinational corporations, including wholesalers, distributors, merchants, and retailers. With offices across the UK, Ireland, The Netherlands, South Africa, Kenya, and North America, Klipboard is committed to designing and delivering top-performing integrated ERP solutions that empower customers to source efficiently, stock effectively, sell profitably, and provide competitive service.

We have introduced a flexible hybrid work model where employees work three days onsite and two days remotely to promote a balanced and collaborative environment.

Role Overview

The Product Mission Lead will take full ownership of a specific product mission from conception through delivery. This role combines elements of product management, product ownership, and business analysis, leveraging AI and modern tools to optimize decision-making, prioritization, and execution. The key objective is to deeply understand customer problems, develop a strategic roadmap, and oversee the delivery of impactful, high-quality products.

Responsibilities

  • Lead B2B software product development cycles from idea generation to launch.
  • Manage product backlogs and clearly define product requirements to drive delivery success.
  • Engage directly with customers and apply commercial insights to prioritize features and improvements.
  • Analyze data to test and validate product assumptions and achieve informed decision-making.
  • Create clear, structured, and actionable documentation to support product workflows.

Required Skills and Experience

  • Experience and domain knowledge in ERP systems, distribution industries, automotive, rental, or field service management.
  • Track record of implementing AI-powered product features or integrating AI into product processes.
  • Familiarity with pricing strategies including usage-based and consumption-based models.

Company Culture and Values

Klipboard embraces AI innovation throughout our products and operational models, seeking individuals curious about advancing productivity and customer experience through emerging technologies. We highly value diversity, equity, and inclusion, fostering an inclusive environment where diverse perspectives spur innovation and growth.

Applicants requiring accommodations during the selection process are encouraged to notify our Talent Acquisition or HR teams.

We welcome applications from candidates who demonstrate passion and the right mindset, even if not all requirements are met, acknowledging that varied skills and experiences can bring value.

Additional Information

We maintain a strict policy regarding recruitment agencies and only accept resumes from approved partners assigned to specific positions. Unsolicited resumes will not be considered and are not liable for fees.

How they work

Teamwork & Collaboration Adaptability Customer Focus Decision Making Creativity Learning Agility
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