Product Manager (SaaS)

Role Overview

Join ClinicSense as a full-time Product Manager dedicated to steering the product's vision and direction. Partner closely with company founders and a compact development team to transform customer requirements and business priorities into a structured and strategic product roadmap. You will facilitate ongoing user discovery, base your product choices on solid data and client feedback, and define clear priorities on feature development.

About ClinicSense

ClinicSense delivers software that assists health and wellness professionals such as massage and physical therapists in minimizing paperwork and maintaining organization. The ultimate mission is to liberate their time to focus on clients rather than administrative duties. Our company is bootstrapped, profitable, and product-led. Though headquartered in Toronto, the entire team operates remotely by choice and practice.

Candidate Profile

• Mid to senior level experience who can integrate quickly into the role.
• Background in SaaS product management, ideally with CRM-like systems.
• Comfortable functioning as the sole product manager on a small team while collaborating with active founders.
• Eager to take ownership of the product management function being transitioned from founders to a more seasoned leader.
• Effective and confident written communication skills for crafting clear product specifications and tickets.
• Skillful in communicating visually and spatially, e.g., using tools like Miro.

Key Responsibilities

• Engage in continuous discovery by consistently interacting with customers.
• Utilize a blend of empirical data, customer feedback, intuition, and strategic business insights to guide product decisions.
• Exercise discernment and say no to features or requests that deviate from the product’s core purpose.
• Clearly convey product roadmaps and direction internally and externally to stakeholders and customers.
• Develop thorough specifications and tickets and collaborate closely with designers and developers to deliver product features.

Why Join ClinicSense?

• Benefit from a bootstrapped and profitable company, free from venture capital pressures to grow at any cost.
• Enjoy fully remote work with flexibility that allows managing personal errands during the workday.
• Experience autonomy with shared goal-setting and support from team members to achieve objectives.
• Contribute to a meaningful mission focused on reducing stress for allied health practitioners and promoting their wellness and career sustainability.

Compensation and Benefits

• Competitive salary determined by experience and candidate location; all salaries paid in USD.
• 15 paid time-off days and 11 public holidays annually.

Additional Information

• Visa sponsorship or transfers are not available.
• Application materials must be submitted in English.
• Completion of all application questions is mandatory to advance in the hiring process.
• Direct email applications or recruiter contacts to ClinicSense are respectfully discouraged; applicants must apply through the designated form.
• Applications containing fully AI-generated responses will not be considered; authentic, personalized answers are expected.