Product Manager - Everyday Banking

About Us

At ANZ, our mission is to create a thriving world where individuals and communities flourish by enhancing the financial wellbeing and sustainability of millions of customers worldwide. This commitment drives everything we do.

Role Overview

We are seeking a collaborative Product Manager to lead the day-to-day operations of our Everyday Banking portfolio. This role focuses on steering strategic initiatives to keep our products competitive and effectively managed while aligning with our broader goals. You will be pivotal in delivering superior customer experiences and advancing the success of the collective team.

Key Responsibilities

• Contribute to shaping and executing the strategy for Everyday Banking, promoting performance enhancements and significant customer outcomes.
• Champion initiatives that improve the customer journey by working closely with various stakeholders across the value chain.
• Serve as a reliable subject matter expert on product-related matters, efficiently handling escalations and approvals with professionalism.
• Oversee the performance metrics of the portfolio, analyse data to provide insights that drive continuous improvement.
• Support frontline lending teams through effective communication, timely training, and creation of helpful reference materials.
• Assist in crafting consistent and engaging internal and external communications aligned with ANZ’s values.
• Collaborate with the Everyday Banking team to foster a cooperative and successful working culture.
• Ensure all activities comply with ANZ’s policies and strategic direction.
• Adhere to the Global Product Management Policy across all product initiatives.
• Integrate robust non-financial risk management strategies into daily operations to guarantee safe and sustainable outcomes.

Required Skills and Experience

• Exceptional communication skills, both verbal and written, enabling engagement with stakeholders from frontline staff to senior management with confidence and empathy.
• Demonstrated expertise in the Banking and Financial Services sector, including comprehensive knowledge of Everyday Banking products and the Visa Debit market.
• Proven accountability in leading and managing delivery of initiatives from concept through completion.
• Highly motivated and adaptable, capable of managing multiple priorities and navigating through change.
• Experienced in collaborating with diverse, cross-functional teams to achieve shared goals.
• Strong background in product management complemented by experience in change, project, and risk management.
• Methodical and strategic thinker skilled in problem-solving, decision-making, planning, and prioritising.

Why Join ANZ?

As a member of ANZ, you become part of a supportive community committed to a shared purpose of enabling thriving communities. You will gain access to resources, career growth opportunities, and a diverse workplace culture that embraces flexible working arrangements to balance work and life effectively.

We celebrate diversity and are committed to increasing the representation of Māori and Pasifika peoples, supported by our Te Ao Māori Strategy called Tākiri-Ā-Rangi. Our affinity networks further foster inclusivity and understanding within our workforce.

Applications from all individuals are encouraged. Should you require any adjustments during the recruitment process or in the role, please let us know so that we can provide appropriate support.

Additional Information

• Work Location: Wellington or Auckland, New Zealand
• Employment Type: Permanent, full-time
• Closing Date for Applications: August 4, 2026, 11:59 PM NZ time