Product Manager

About myMechanic

myMechanic is an innovative maintenance platform designed specifically for commercial trucking, creating a unified ecosystem that connects fleets, drivers, and service providers instantly for scheduled maintenance and emergency roadside assistance.

Role Overview

We seek a Product Manager based in the United States, preferably in Greenville, SC, with direct experience in trucking, fleet maintenance, or commercial vehicle services. The ideal candidate understands the operational challenges, such as late-night roadside emergencies, and can translate these insights into strategic product decisions.

Key Responsibilities

• Lead prioritization of product features ensuring focus on customer demands and not just appealing ideas.
• Own the complete product roadmap and maintain direct communication with fleets and service providers.
• Participate in sales conversations to gather insights into critical issues and develop a prioritized list of product needs.
• Create comprehensive product specifications with clear scope, acceptance criteria, and customer context suitable for engineering teams.
• Collaborate closely with engineers using technologies such as TypeScript, React, Node.js, and MongoDB to break down specs into actionable tasks.
• Manage the product task board effectively to ensure timely delivery.
• Engage weekly with customers, including fleets, providers, tire dealers, and call centers, to deeply understand their operational workflows.
• Coordinate with integration partners to guarantee alignment with project timelines.
• Report progress and strategies directly to the CEO.

Qualifications and Experience

• Practical industry knowledge in trucking, fleet maintenance, or commercial vehicle services is mandatory.
• Proven background as a Product Manager in B2B SaaS, marketplaces, or platform sectors with actual product delivery experience.
• Expertise in drafting detailed product specs that include data modeling, user flow diagrams, and edge case considerations, fostering respect from engineering teams.
• Adaptability and comfort working in startup environments.
• Ability to hold and revisit strong opinions, providing constructive feedback to executive leadership while remaining receptive to market priorities.
• Additional plus: familiarity with ELD/telematics systems, tire management programs, roadside dispatch services, VMRS coding, and fleet management software.