Prison Support Operational Support Grade at HMP Isle of Wight

Overview

Join His Majesty's Prison and Probation Service (HMPPS) at HMP Isle of Wight as an Operational Support Grade (OSG), playing a vital role in the smooth daily operations of a busy prison. This job combines both desk and physical activities such as security checks, managing deliveries, supervising visitors, monitoring phone calls, and overseeing CCTV footage. Driving is essential, so holding a valid UK driving licence is required.

Role Responsibilities

• Supporting the efficient functioning of prison operations through varied duties.
• Conducting security procedures like searches at the entrance gate.
• Handling and supervising deliveries and visitors.
• Monitoring communications such as phone calls and reviewing CCTV surveillance.
• Driving duties including escorting vehicles within the prison grounds.
• Performing physical tasks like lifting, carrying, and walking across the facility.
• Working diverse shifts, including nights and weekends.

Requirements and Eligibility

• No formal qualifications are necessary to apply.
• Excellent communication skills and calmness in high-pressure situations.
• Good judgment, common sense, and ability to work collaboratively as part of a team.
• Must possess a full, valid UK driving licence due to job requirements.

Career Path and Experience

This role offers limited direct prisoner contact but allows gaining significant insight into prison operations. It provides a foundation for advancing to other positions within the prison system, including a pathway to become a Prison Officer through a conversion scheme.

Compensation and Benefits

• Starting salary of 29,432 per year.
• Annual leave starting at 25 days, increasing to 30 days after 10 years of service, calculated pro-rata.
• 9 additional days for bank, public, and privilege holidays.
• Access to a paid Level 2 apprenticeship in customer service.
• Eligibility for the Civil Service pension scheme.
• Additional benefits such as season ticket loans, retail discounts, Employee Assistance Programme, and a Cycle to Work scheme.

Additional Information

This is an extraordinary opportunity to contribute to public safety and make a meaningful impact within the prison system. If you are a dependable, team-oriented individual willing to work varied shifts, including nights and weekends, apply to begin a rewarding career with HMP Isle of Wight.