Prison Support - HMP Wayland
HM Prison and Probation Service (HMPPS)
Attleborough, England, United Kingdom · Full Time
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- Experience
- Any
- Salary
- GBP 29,432 / year
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- None
- Eligibility
- This role is open to individuals who are good communicators, can remain calm under pressure, possess good judgment and common sense, and are team players. No specific qualifications are needed.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Join His Majesty’s Prison and Probation Service (HMPPS) as an Operational Support Grade (OSG) at HMP Wayland. This is an extraordinary job where you will play a crucial role in the daily operations of a busy prison. You will be part of a supportive team, contributing to security, managing deliveries, supervising visitors, and monitoring communications and CCTV. This varied and active role combines desk-based tasks with physical activities like lifting, carrying, and escorting vehicles within the prison grounds.
Responsibilities
- Support the day-to-day running of a busy prison environment.
- Perform security checks and searches at the prison gate.
- Manage incoming deliveries and logistics.
- Supervise visitor interactions.
- Monitor phone calls and CCTV feeds.
- Undertake physical tasks including lifting, carrying, and escorting vehicles.
- Contribute to maintaining a safe and smooth prison operation.
Requirements
- No formal qualifications are required.
- Must possess good communication skills.
- Ability to remain calm under pressure is essential.
- Demonstrate good judgment and common sense.
- Must be a strong team player.
- Willingness to work a variety of shifts, including weekends and nights.
- Consideration of personal transport options is important due to the location and fixed shift times. A driving license and own transport are beneficial but not essential unless specified.
Perks
- Comprehensive training provided.
- Opportunities for career progression and development.
- Annual leave starts at 25 days, increasing to 30 days after 10 years of service (pro-rata).
- 9 days of bank, public, and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Eligibility for the Civil Service pension scheme.
- Access to season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.
Eligibility
This role is open to individuals who are good communicators, can remain calm under pressure, possess good judgment and common sense, and are team players. No specific qualifications are needed.
Education Required
None