Pool and Beach Attendant

Role overview

This position supports leisure and recreation services at a luxury hotel in Abu Dhabi. The attendant acts as a main point of contact for guests using pool, beach, entertainment, fitness, and children’s activity areas, helping create a safe, welcoming, and enjoyable environment.

What you will do

• Share details with guests about the property’s recreation amenities, including pools, beach areas, game and entertainment spaces, fitness facilities, and children’s activity areas.
• Invite guests to join recreation activities, handle registrations, and manage schedules for programs and events.
• Maintain a pleasant, relaxed atmosphere while enforcing facility rules that protect guests and members.
• Monitor activity in recreation spaces and take the correct steps if an emergency occurs, following local procedures.
• Handle cashier and point-of-sale transactions when the facility requires payment processing.
• Support private functions in recreation areas by assisting with group activities and events.
• Identify situations where a guest may not be safe participating in an activity and inform a supervisor or manager.
• Provide first assistance to injured guests until medical help arrives.
• Keep recreation areas, equipment, and supplies clean, organized, and well maintained.

Additional duties and workplace expectations

• Report incidents, injuries, and unsafe conditions, and complete required safety training and certifications.
• Follow company procedures, maintain a polished personal appearance, and protect confidential and proprietary information.
• Greet all guests in line with service standards, respond to needs proactively, and assist guests with disabilities.
• Communicate clearly and professionally, including proper telephone etiquette.
• Build positive working relationships and cooperate with team members to achieve shared goals.
• Process payments for equipment rentals, recreation activities, facility use, and retail purchases.
• Meet quality standards and expectations in all assigned tasks.
• Read and verify information in different formats, including small print.
• Inspect tools, equipment, and machines for defects or issues.
• Use computers and point-of-sale systems to enter and retrieve work-related information.
• Be prepared to stand, sit, or walk for long periods, including an entire shift if needed.
• Lift, carry, push, pull, and move objects up to 25 pounds without help, and heavier items with assistance.
• Use fine motor skills to grasp, turn, and handle objects of different sizes and weights.
• Work in narrow, confined, elevated, uneven, slippery, or stair-access areas and use service ramps.
• Bend, reach, twist, stoop, and perform other physical movements as part of the role.
• Carry out other reasonable duties as assigned.

Qualifications

This is a non-management, full-time role in the Golf, Fitness, & Entertainment category. The job is based in Abu Dhabi and is not remote.

Education and experience

• A high school diploma or GED equivalent is preferred.
• No prior related work experience is required.
• No previous supervisory experience is needed.

Required certifications

• Current CPR certification.
• Current First Aid certification.
• Certification for recreation equipment.
• Any additional license or training required by local or state authorities.

Employer values

The employer is committed to equal opportunity and inclusive hiring. Team members are expected to deliver the brand’s luxury service standards, uphold the Gold Standards, and contribute to a culture of creativity, care, and teamwork.

Additional information

Job number: 26078494. Schedule: full time. Position type: non-management. The role is based at PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates.