Pharmacy Technician I - Data Entry Specialist

About Empower Pharmacy

Empower Pharmacy is a pioneering healthcare organization committed to delivering affordable, high-quality medication to patients across the United States. Recognized as the most technologically advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, Empower leads the way in personalized medicine and pharmaceutical manufacturing. With accolades as one of Houston's fastest-growing private companies and ranked #116 in the Healthcare & Medical sector on the Inc. 5000 List for 2025, Empower embodies innovation and excellence.

Built on the foundational values of People, Quality, Service, and Innovation, Empower integrates cutting-edge technology with operational precision to elevate healthcare standards. Our teams span manufacturing, quality control, distribution, and customer experience, all working harmoniously to expand medication access and improve outcomes nationwide.

Joining Empower means becoming a vital part of a mission-driven organization that values bold ideas, personal growth, and impactful work affecting millions of lives.

Role Overview

The Pharmacy Technician - Data Entry role is responsible for precise and compliant processing of prescription data influencing patient safety and operational efficiency in Empower's high-volume 503A/503B settings. This position manages end-to-end prescription data intake, validation, and system entry, ensuring data accuracy and integrity. Utilizing AI-assisted tools enhances speed and reliability, supporting informed decision-making and continuous process enhancement.

Key Responsibilities

• Precisely input complex prescription information into pharmacy management systems using both manual methods and AI-enhanced technologies, maintaining regulatory compliance and minimizing errors in a dynamic production environment.
• Thoroughly review and validate prescription data against original documentation, employing intelligent automation to detect inconsistencies and uphold data quality standards for audit readiness.
• Identify and implement workflow improvements utilizing AI insights to optimize throughput, reduce processing times, and support scalable operations.
• Adhere strictly to 503A/503B regulations by following documented procedures, maintaining accurate records, and ensuring all activities meet internal and external audit criteria.
• Collaborate with pharmacists and quality assurance teams to investigate and resolve data discrepancies, applying structured problem-solving supported by AI tools to enhance process dependability.
• Maintain preparedness for audits through meticulous record-keeping and consistent application of quality controls, reinforcing Empower’s commitment to excellence and patient safety.
• Work cross-functionally with pharmacy, quality, and operations departments to ensure seamless data integration, resolve issues promptly, and align processes with organizational growth goals.
• Continuously leverage and adapt to AI technologies and emerging tools to improve data entry accuracy, operational efficiency, and promote ongoing innovation.
• Maintain agility in learning new regulatory updates, technologies, and workflow enhancements, contributing to a culture of continuous excellence.

Qualifications & Experience

• Minimum requirement of a high school diploma or equivalent; an associate degree or relevant certifications are preferred.
• One to three years’ experience in data entry, pharmacy operations, or healthcare-related roles, ideally in regulated environments.
• Exposure to regulatory compliance and quality assurance is highly favorable.
• Familiarity with AI-enabled tools or automation technologies in operational workflows is advantageous.
• Registration as a Pharmacy Technician or eligibility to obtain such certification per state laws is required.

Knowledge, Skills, and Competencies

• Proficiency with pharmacy management software, advanced data entry systems, and AI tools that boost precision and operational scalability.
• Strong understanding of data integrity, regulatory frameworks, and quality assurance within controlled, structured processes.
• Exceptional attention to detail with a capacity to analyze data and resolve discrepancies using structured problem-solving methods.
• Effective communication and collaboration skills to engage cross-functional teams and support continuous improvement efforts.
• Customer-centric mindset, strategic use of AI, process optimization capabilities, resourcefulness, adaptability, accountability, and effective communication tailored to varied audiences.

Core Values

• People: Committed to empowering individuals at all levels.
• Quality: Striving for excellence in every product and action.
• Service: Dedicated to serving others as a primary focus.
• Innovation: Advancing healthcare through technology and discovery.

Employee Benefits and Wellness

Empower provides comprehensive benefits supporting physical and mental well-being, including medical, dental, vision plans, paid time off, 401(k) matching, wellness initiatives, IV therapy, and access to compounded medications.

Physical Requirements

The role requires frequent communication, sustained stationary positions, extensive use of hands for computer input, routine movement around office spaces, and capability to stand, walk, reach, balance, stoop, kneel, crouch, or crawl as needed.