Pharmacy Assistant, Hourly Full Time Flexible Shifts

Role overview

This position is with a locally operated pharmacy store focused on health, beauty, and convenience services. The role supports the pharmacy team by handling prescription-related tasks, helping deliver pharmacy services, and ensuring customers receive prompt, courteous service.

What you will do

The pharmacy assistant helps with dispensing support, patient service, and day-to-day pharmacy operations in line with pharmacy standards and store procedures.

Customer service duties

• Welcome customers quickly and collect prescription details as required by procedure.
• Carry out tasks based on the priority order assigned in the shift schedule.
• Send all clinical questions to the pharmacist.
• Help set clear expectations for customers regarding wait times.
• Retrieve prescriptions and related items, then complete checkout transactions.
• Direct customers who need counseling to the pharmacist.
• Handle the dispensary cash register responsibly.
• Follow confidentiality and privacy rules at all times.

Administrative duties

• Accept new and refill prescription requests following standard operating procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Process third-party billing, including online submissions and manual account handling.
• Answer incoming calls and transfer pharmacist-related matters when needed.
• Manage incoming fax messages in accordance with pharmacy practice standards.
• Support the pharmacist with coordinating patient callback follow-ups.
• File completed records accurately as required by pharmacy standards.

Prescription workflow duties

• Assist with prescription preparation according to company and professional service standards.
• Enter data for new prescriptions and process refill requests.
• Select medications for prescriptions in line with pharmacy standards of practice.
• Count, measure, package, and label prescription items accurately and efficiently.
• Update and maintain information in the relevant pharmacy systems.

Qualifications and skills

The role asks for a high school diploma. A pharmacy assistant diploma from an accredited program is preferred. Prior pharmacy experience is also preferred. Strong organization, the ability to juggle multiple tasks, good problem-solving ability, and close attention to detail are important for success.

Why work here

You will work with a local store owner while also benefiting from the backing of a national brand. The workplace offers a purchase discount program, flexible and varied schedules, competitive pay, and access to online learning through Academy. The organization also emphasizes community care, customer focus, and a commitment to diversity and inclusion. Accommodation is available on request for applicants and colleagues with disabilities.

Additional information

The pay range for this role is $17.75 to $21.90 per hour. Compensation may vary depending on the candidate’s experience, knowledge, and the geographic region of the job. This posting is for an existing vacancy. The employer also states that artificial intelligence may be used to screen, assess, and/or select applicants for this position. Internal reference: J2WRXA. Tags: #EN, #FS, #SDMR, #AB.