Personal Support Worker (PSW)

About the Employer

Bayshore HealthCare is a privately owned Canadian provider of home and community-based health care services. The organization has held Platinum status in Canada’s Best Managed Companies Program every year since 2006, earned the Best Practice Spotlight Organization designation from the Registered Nurses’ Association of Ontario in 2015, and was named among Canada’s Best Employers in Forbes 2023.

Role Summary

The company is hiring compassionate Personal Support Workers to care for clients in the community and help them remain safely and comfortably in their homes. This role supports people of all ages and backgrounds by providing day-to-day personal care, emotional support, and help with routine household and care-related tasks.

Positions are available on a full-time, part-time, and casual basis. For full-time and part-time roles, guaranteed bi-weekly hours are offered, along with company-sponsored health coverage.

Work location: Niagara Falls, Ontario.

Pay rate: $23.50 to $24.63 per hour.

What You Will Do

• Deliver personal care services to clients living in the community.
• Help clients carry out daily living activities in line with their care plans.
• Provide cognitive, social, and emotional support as needed.
• Complete assigned household tasks such as meal preparation, laundry, and monitoring home safety.
• Support care plans that may include skin care, hair care, mouth care, bathing, bowel and bladder care, positioning, mobility assistance, exercise, feeding, special diets, oxygen support, and medication reminders.
• Carry out specialized client-specific procedures with clinical training and supervision.
• Record completed care tasks and observations about the client’s condition.

Why Join Bayshore

• Flexible work options to fit different lifestyles.
• Industry-competitive wages for essential care work.
• Employer-sponsored health and dental coverage for you and your family.
• A company-contributed retirement savings plan.
• Paid time off, including sick time, orientation, and training.
• Travel pay that recognizes the time spent getting to clients.
• Schedules designed to increase care time and reduce travel time.
• Opportunities for career growth and advancement.
• Mobile devices supplied for documentation and communication.
• Access to supportive clinical managers and schedulers.

Work Environment

• Team-based setting with healthcare professionals focused on high-quality care.
• Client-first approach built around trust and strong relationships with families.
• Flexible scheduling intended to support work-life balance.
• Continuous learning and development to strengthen care skills.
• Safe workplace practices with strict health and safety standards.

Education and Experience

A Personal Support Worker diploma or an equivalent qualification is required, and proof must be provided.

Skills and Attributes

Strong communication skills and fluency in written and spoken English are required. French is also required for roles in Quebec or where French is needed for service delivery. A valid driver’s license, auto insurance, and a dependable vehicle are mandatory.

Hiring Requirements

• Two supervisory references.
• A clear criminal record check including vulnerable sector screening.
• Proof of a negative TB result.

Additional Conditions

Depending on provincial rules and the specific position, new hires may need to provide proof of vaccination against illnesses such as COVID-19, hepatitis, and seasonal influenza. Medical exemptions or exemptions based on Human Rights Code grounds will be reviewed individually.

The organization states that it is committed to equity, diversity, and inclusion, and to maintaining an accessible and inclusive workplace. Candidates are encouraged to disclose any accommodation needs during the hiring process.

Primary location: Niagara Falls, Ontario, Canada.