Personal Assistant - Lend and Protect Tribe

Overview

Join ASB as a Personal Assistant within the Lend & Protect Tribe, an essential part of one of ASB's largest and most dynamic technology and business teams based at the North Wharf office in Auckland. This role supports the Tribe Lead and helps ensure the smooth functioning of the tribe, which focuses on delivering valuable financial products and services related to lending and protection.

About the Tribe

The Lend & Protect Tribe is committed to enhancing experiences and offerings that assist ASB customers during major financial milestones. It brings together diverse professionals who collaborate on continuous innovation and improvements across lending and protection journeys.

Position Responsibilities

• Manage the Tribe Lead’s diary, scheduling, inbox, and set priorities effectively.
• Coordinate meetings, workshops, travel plans, and various business-related activities.
• Facilitate smooth communications and documentation flows within the tribe.
• Organize and execute large-scale tribe events such as quarterly planning sessions and team engagement activities.
• Develop and maintain strong working relationships with key stakeholders throughout ASB.
• Administer expenses, purchase requests, catering, and other operational tasks.
• Ensure accurate handling of records, documentation, and administrative procedures with confidentiality.
• Proactively identify potential challenges and remove obstacles to successful delivery.
• Champion continuous improvement efforts to enhance team productivity and processes.

Candidate Profile

The ideal candidate is an accomplished Personal Assistant, Executive Assistant, or senior administrative professional adept at thriving in fast-paced environments with shifting priorities. They are organized, attentive to detail, self-motivated, and capable of independently making decisions and resolving problems.

Key Qualifications

• Demonstrated experience supporting senior leadership in complex organizational settings.
• Excellent organizational, planning, and prioritization capabilities.
• Strong stakeholder management skills with an ability to foster trusted relationships across all levels.
• Proficient written and verbal communication skills.
• Expertise in coordinating events, meetings, and various business functions.
• Ability to exercise discretion and judicious handling of sensitive information.
• Effective in managing multiple priorities within a fast-moving environment.
• Proactive, independent approach with confidence to take initiative.
• Highly skilled in contemporary digital tools and collaboration platforms.
• Adaptable, resilient, and continuously focused on improvement.

Working at ASB

ASB fosters a supportive and inclusive workplace, emphasizing employee growth and wellbeing. Benefits include flexible and hybrid work options, health and income protection insurance, additional leave choices, banking advantages, wellbeing programs, professional development opportunities, and a culture that embraces diversity and inclusion.

Values and Culture

ASB is guided by values of curiosity, courage, and caring. We seek candidates who contribute positively to team culture and thrive in a collaborative environment.

How to Apply

If you are passionate about supporting senior leaders, facilitating effective operations, and thriving in a vibrant team, this opportunity at ASB's Lend & Protect Tribe could be your next career step.