People Operations and Culture Specialist

Company Overview

AstroLabs serves as a premier platform for business expansion in the Gulf region, aiding high-growth companies in establishing and growing their presence in Saudi Arabia and the UAE. Since its inception, the company has supported over 1,500 entities and fosters a vibrant network of innovators and market leaders. Operating cross-border from Dubai, Riyadh, Lebanon, and remote locations, AstroLabs maintains a fast-paced, collaborative, and mission-driven workplace emphasizing ownership, continuous enhancement, and practical problem-solving.

Role Summary

The People Operations and Culture Specialist will act as the operational cornerstone of AstroLabs’ People function in Saudi Arabia. This role involves ensuring compliance with local labor laws, managing employee lifecycle activities and HR systems, and fostering a strong organizational culture aligned with AstroLabs’ values within the KSA office. The specialist will manage government portals, support employee relations, and drive engagement initiatives to cultivate a positive and inclusive workplace.

Key Responsibilities

• Maintain full ownership of Saudi government portals such as GOSI, Qiwa, Mudad, and Muqeem ensuring compliance, accuracy, and timely submissions.
• Stay updated on Saudi labor law changes, evaluate their impact, and ensure company adherence.
• Coordinate KSA employment documentation and regulatory requirements alongside GRO/PRO services.
• Manage onboarding and offboarding processes for KSA employees ensuring compliance, proper documentation, system access management, and smooth transitions.
• Serve as the primary point of contact for employee inquiries and support employee relations with professionalism and discretion.
• Ensure compliance with company policies and local labor regulations while managing conflict resolution collaboratively with the People Team.
• Keep HRIS data accurate and current, managing employee lifecycle records including leaves, benefits, and status updates.
• Oversee employee medical insurance enrollment, renewals, upgrades, and claims support to meet local requirements.
• Track company assets such as laptops, SIM cards, and equipment, coordinating issuances, retrievals, and inventory reporting.
• Act as a culture ambassador promoting AstroLabs’ values locally, identifying and addressing cultural risks, and organizing employee engagement activities including celebrations, recognitions, and team-building events.

Success Indicators

• Adherence to Saudi labor laws and government portal submissions without errors or delays.
• Smooth, compliant onboarding and offboarding processes.
• Real-time, accurate HRIS record maintenance.
• Professional and proactive handling of employee relations matters.
• Implementation of cultural initiatives that foster engagement and a positive workplace atmosphere.
• Efficient management of assets and benefits administration.
• Established trustful relationships with employees and management.

Qualifications

• Minimum of 3 years experience in People Operations, HR Administration, or HR Compliance.
• Proven expertise managing Saudi government portals and ensuring labor compliance.
• Deep knowledge of Saudi labor laws and HR best practices.
• Fluency in Arabic and English with excellent communication abilities.
• Exceptional attention to detail and multitasking capability.
• Strong passion for culture development and enhancing employee experience.
• High level of discretion handling sensitive information.
• Proactive, solution-oriented mindset comfortable with regulatory environments.