People & Culture Support Officer

Role overview

This role sits within the City of Wagga Wagga and is designed for someone who enjoys bringing structure, coordination and calm to a busy environment. You will provide the administrative support that keeps the Careerships Program, Learning & Organisational Development activities, and recruitment operations running smoothly. The position suits a proactive, well-organised person who takes pride in accurate records, efficient processes and helpful service behind the scenes.

You will be part of a high-performing team that values the people who support the work from the background and recognises the impact of strong administrative support on the employee experience.

Employment package

• Permanent, full-time role.
• Pay is $2,905.46 gross per fortnight, with progression possible up to $3,486.55 gross per fortnight, plus superannuation at 12%.
• Access to Council’s Flexible Working Hours Agreement.
• Opportunity to contribute meaningfully to the employee experience.

Key duties

• Handle administrative tasks connected to the Careerships Program, including recruitment support, onboarding and inductions.
• Support the coordination of Council’s Work Experience and Volunteer Programs.
• Oversee bookings and daily operations for Council’s training and meeting rooms.
• Assist with learning and development sessions, workshops and organisational events.
• Help deliver careers expos, school engagement activities and workforce attraction initiatives.
• Draft correspondence, keep records and systems current, arrange meetings, and provide reliable administrative assistance across the People & Culture Division.
• Support administration for Council’s Individual Performance and Development Process (IPDP).
• Contribute to process improvement by developing and maintaining administrative systems, procedures and documentation.

What you need to bring

• Previous experience delivering high-quality administrative support in a busy office setting.
• Strong planning and prioritising skills, with the ability to meet deadlines and manage competing demands.
• Clear written and verbal communication skills, along with a strong customer service approach.
• Excellent attention to detail and the ability to keep records and documents accurate.
• Confidence using Microsoft Office and other business systems.
• Ability to work well with others while also handling tasks independently.
• Relevant study in Business Administration, Human Resources or a similar field will be looked upon favourably.
• A current Class C Driver Licence.

Selection focus questions

• Describe a situation where you delivered strong administrative support in a busy workplace. How did you juggle priorities while staying accurate and on time?
• Share an example of communicating complex or sensitive information to different stakeholders. How did you adapt your message?
• Tell us about a time you improved an administrative process or workplace procedure.
• What appeals to you about working in People & Culture, and how do your skills and background prepare you to support these programs?

Application and recruitment information

Applications close Sunday, 26 July 2026 at 11.59pm AEST. Interviews are planned for the week commencing Monday, 3 August 2026.

If you would like more information, contact Mel Risby, Acting Learning & Organisational Development Coordinator, on 02 6926 9283.

To apply, email gmrecruitment@wagga.nsw.gov.au with a covering letter, your current resume and a statement responding to the focus questions.

As part of the recruitment process, pre-employment checks will be completed according to the requirements of the role. Applicants who progress may be asked to consent to a police check. Having a criminal record does not automatically rule out a candidate, as each application will be assessed on its own merits.

Inclusive employer statement

The Council describes itself as an inclusive employer and encourages applications from people across all backgrounds and communities, including women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, veterans, sexually and gender diverse people, people with lived experience, and people of all ages.