People Business Partner

About Slice

Slice was founded by Ilir Sela with a mission to empower local pizzerias with the benefits of large franchise technology and services while maintaining their independence. Growing from his family's pizzerias, Slice now supports tens of thousands of restaurants to better serve digitally-focused customers and sustain their businesses.

Role Overview

We are looking for a People Business Partner based in North Macedonia (locations include Skopje, Ohrid, or Debar) to collaborate closely with leaders and employees across the country. This fully onsite role operates from 12pm to 8pm to facilitate cross-timezone coordination with teams in the US and Balkans.

Primary Responsibilities

• Collaborate with leaders from departments including Phone Operations, Account Management, Inside Sales, and Customer Support on driving organizational effectiveness, enhancing leadership skills, and promoting healthy teams.
• Coach managers on performance evaluations, handling employee relations, providing feedback, and managing complex personnel decisions.
• Assist with organizational design, workforce and succession planning, and managing change within the organization.
• Translate strategic business objectives into actionable people plans and work cross-functionally to implement effective HR programs.
• Ensure adherence to North Macedonian labor laws and employment regulations in all people practices.
• Analyze employee data and feedback to identify trends and improve outcomes, representing the Balkans in global HR discussions.

Team Structure

You will be part of a dedicated People team, reporting to the Director of People Partners, and collaborating with colleagues across North Macedonia, Kosovo, the UK, and the US.

Candidate Profile

• Minimum of 5 years experience as a People Business Partner in fast-paced or growing organizations.
• Deep understanding of North Macedonian labor law and employment practices.
• Experience supporting operational, go-to-market, customer support, or similar functions.
• Strong background in performance management, employee relations, talent development, organizational health, and leadership coaching.
• Experienced in guiding teams through phases of growth and organizational change.
• Proficient in organizational design, workforce planning, and succession strategies.
• Skilled in project management and driving HR initiatives from start to finish.
• Experience managing core HR programs such as performance reviews, compensation cycles, promotions, and talent assessments.
• Excellent communicative abilities with strong stakeholder management and trust-building skills.
• Data-driven mindset for informed decision-making and problem solving.
• Familiarity with customer support or high-volume operational environments, especially with large teams.
• Comfortable working within dynamic, fast-evolving workplaces with ambiguity.

Additional Benefits

• Flexible paid time off (PTO).
• Comprehensive health insurance.
• Reimbursement for personal development and wellness expenses.
• Opportunities for career advancement within a global organization.
• Meaningful work supporting independent business owners.

Interview Process

• Initial 30-minute Talent Acquisition screening.
• 30-minute interview with Hiring Manager.
• Two 30-minute interviews with People Leadership.
• Two 30-minute discussions with Business Stakeholders.
• Offer stage upon successful completion.

Inclusion and Values

Slice is dedicated to fostering a diverse, inclusive, and supportive workplace aligned with core values emphasizing action, foundational excellence, collaboration, global mindset, transparency, and celebration.

Privacy Notice

By applying, candidates consent to the collection and secure handling of their personal data for recruitment purposes. Selected applicants' information will be used for onboarding and compliance processes. For those not selected who consent, data may be retained for up to one year to consider future employment opportunities. Consent can be withdrawn at any time by contacting the Data Protection Officer via privacy@slice.com.