People and Culture Specialist - Onboarding and Offboarding

About Modern Family Law

Modern Family Law is a boutique law firm focused on Family Law, committed to fostering an innovative, compassionate, and family-centric work culture. The firm provides dynamic compensation and a comprehensive selection of benefits to its employees.

Role Overview

This position is responsible for managing and owning the entire onboarding and offboarding lifecycle across the firm. The specialist works closely with People & Culture Leadership, IT, Payroll, Operations, and senior management to ensure smooth employee transitions and maintain operational consistency within a multi-state setup. The role demands excellent organizational skills, proactive problem-solving, strong communication, and the ability to handle multiple tasks effectively in a fast-paced, remote-first environment.

Key Responsibilities

• Lead the onboarding process from the time an offer is accepted through an employee's first 90 days, ensuring a welcoming and organized experience.
• Act as the main contact for new hires during onboarding and orientation phases.
• Arrange onboarding schedules, orientation sessions, required documentation, and first-day logistics by collaborating with relevant departments.
• Coordinate with Learning & Development, IT, Payroll, Operations, and leadership to guarantee onboarding readiness, such as system access and equipment setup.
• Manage offboarding activities from employee notice to separation, handling documentation, system access removal, and equipment collection.
• Conduct exit and stay interviews, analyze feedback, and support continuous process improvements in onboarding and offboarding.
• Create, maintain, and enhance standard operating procedures, workflows, documentation, tracking systems, and relevant resources for onboarding and offboarding.
• Keep precise records and dashboards for onboarding and offboarding processes, providing visibility and reporting.
• Identify inefficiencies or gaps in current processes and suggest actionable improvements to increase effectiveness and consistency.
• Assist with internal employee transitions, organizational changes, and People & Culture initiatives as needed.
• Support the creation and maintenance of onboarding-related training materials and resources.
• Collaborate closely with People & Culture Leadership and cross-functional teams to uphold smooth employee transition procedures.
• Apply sound judgment in routine onboarding/offboarding matters and escalate complex issues involving policies, compliance, or employee relations risk.
• Maintain strict professionalism, confidentiality, and discretion when handling sensitive employee information.
• Perform additional duties as assigned to support organizational and departmental objectives.

Candidate Requirements

• Must be equipped to work remotely with a dependable internet connection and a functional home workstation supporting standard business hours.
• Minimum education of a high school diploma or equivalent, plus at least four years of relevant experience in onboarding, offboarding, HR coordination, People Operations, or similar areas.
• Bachelor’s degree in Business, Human Resources, Psychology, Humanities, or related field is preferred.
• Proven track record managing onboarding and offboarding workflows involving multiple stakeholders.
• Experience within legal, professional services, or fast-growing multi-state organizations is advantageous.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, Zoom, and familiarity with HRIS, onboarding platforms, or electronic personnel record systems.
• Exceptional attention to detail, organizational skills, and follow-up capabilities.
• Ability to juggle numerous priorities, deadlines, and cross-department coordination in a dynamic environment.
• Excellent verbal and written communication skills.

Key Skills and Competencies

• Effective professional communication and rapport-building with employees, management, leadership, attorneys, and external partners.
• Self-driven initiative and the capacity to independently handle multiple deadlines and priorities.
• Strong reliability, meticulousness, and dedication to thorough follow-through.
• Customer-focused mindset to deliver a professional and seamless onboarding and offboarding experience.
• Upholding high standards of confidentiality and discretion regarding sensitive employee information.
• Capability to detect process inefficiencies and provide pragmatic solutions to boost operational efficiency.
• Adaptability to evolving business needs and priorities with a positive attitude.
• Ability to perform well under pressure while maintaining accuracy and professionalism.
• Comfort with extended computer usage and standard office equipment; able to occasionally lift and move items up to 10 pounds.
• Willingness to work occasional evenings or adjusted hours to meet operational demands related to onboarding/offboarding.

Benefits and Additional Information

• The position adheres to ADA compliance, accommodating candidates who can perform job functions with or without reasonable accommodations. Accommodation requests should be addressed to the Director of People Operations ahead of time.
• Salary range for locations including GA, VA, CO, and TX is $31.25 to $38.46 per hour, subject to adjustment based on factors such as experience and location.
• A comprehensive benefits package is offered, including health insurance, HSA/FSA options, short-term and long-term disability, dental, vision, life insurance, 401(k), paid vacation, sick leave, and an employee assistance program.
• Additional voluntary benefit options include accident, life, disability, critical illness, long-term care, and pet insurance.
• Commuter and transit benefits may be provided depending on the location.
• The firm practices inclusivity and equal opportunity employment without discrimination based on race, religion, gender, sexual orientation, disability, veteran status, or other protected classes.
• Applicants with arrest or conviction records will be considered in compliance with local Fair Chance Ordinances.