People and Culture Specialist - Onboarding and Offboarding

Overview

Modern Family Law, a specialized boutique firm dedicated to Family Law, is seeking a compassionate and resourceful People and Culture Specialist focused on onboarding and offboarding. This remote role demands coordination and ownership of all employee entry and exit processes, ensuring a seamless, organized, and professional experience throughout the employment lifecycle at a growing multi-state firm.

Key Responsibilities

• Manage end-to-end onboarding from job offer acceptance through the new hire's first 90 days.
• Function as the main contact for new employees, facilitating their orientation and acclimation process.
• Organize onboarding schedules, sessions, relevant documents, and initial day logistics across departments efficiently.
• Collaborate closely with Learning & Development, IT, Operations, Payroll, and leadership teams to guarantee timely readiness, including system access and equipment allocation for new hires.
• Supervise offboarding activities from notice period through final separation, covering documentation, access termination, and equipment retrieval.
• Implement and track exit and stay interviews, analyze trends, and support initiatives for continuous onboarding and offboarding improvement.
• Develop and maintain standard operating procedures, workflows, tracking tools, and documentation for onboarding/offboarding to enhance consistency and scalability.
• Keep detailed records and dashboards to monitor progress and visibility of onboarding/offboarding efforts.
• Spot process deficiencies and propose actionable improvements to increase operational efficiency and consistency.
• Support coordination and documentation of internal employee transitions, organizational updates, and broader People & Culture projects.
• Assist in creating and updating training materials, resources, and procedural documents related to onboarding.
• Work with People & Culture leaders and cross-functional teams to standardize and strengthen onboarding, offboarding, and employee transition protocols.
• Use sound judgment to manage routine operational matters and engage leadership for policy interpretation or sensitive employee relations issues.
• Handle confidential employee data with professionalism and discretion.
• Perform other duties as assigned by People & Culture leadership to meet organizational objectives.

Candidate Requirements

• Must have a reliable home workspace with consistent internet connectivity suitable for productive remote work during business hours.
• Minimum educational qualification of high school diploma or equivalent.
• At least 4 years’ experience in onboarding, offboarding, employee experience, HR coordination, or related People Operations roles.
• Bachelor’s degree in Business, Human Resources, Psychology, Humanities, or related field preferred.
• Proven experience coordinating onboarding and offboarding with multiple stakeholders.
• Legal, professional services, or rapidly expanding multi-state organizational experience is advantageous.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe, Zoom, and experienced with HRIS platforms and electronic personnel record systems.
• Exceptional detail orientation, organizational skills, and commitment to follow-through.
• Capable of juggling multiple deadlines and stakeholders in a dynamic, fast-paced setting.
• Excellent verbal and written communication skills.

Skills and Competencies

• Strong interpersonal communication tailored to diverse internal and external partners including managers, attorneys, staff, and leadership.
• Proactive self-managing approach, adept at prioritizing and completing multiple tasks independently.
• Meticulous attention to detail, reliability, and strong organizational aptitude.
• Demonstrated customer service skills supporting a professional onboarding and offboarding ambiance.
• Maintains confidentiality and exercises discretion with sensitive employee information.
• Ability to identify workflow gaps and suggest practical efficiencies and improvements.
• Adaptability to shifting priorities and evolving business needs.
• Handles pressure well while maintaining accuracy and professionalism.
• Comfortable with computer-based work requiring extended screen time and office equipment use.
• Physical capability to handle occasional lifting of up to 10 pounds.
• Availability for occasional evening or adjusted hours as required to meet operational deadlines.

Additional Information

• Modern Family Law operates a remote-first culture; employees must be equipped to work productively from home.
• ADA Compliance: Accommodations can be requested in advance to enable candidates to perform role duties effectively.
• Salary Range: Estimated between $31.25 and $38.46 per hour (varies by location, experience, and job factors).
• Comprehensive benefits include health insurance, HSA/FSA options, disability coverage, dental and vision, life insurance, 401(k), paid vacation and sick leave, and employee assistance programs.
• Additional voluntary insurance options available (accident, disability, critical illness, pet insurance, etc.).
• Some locations may offer commuter and transit benefits.
• The firm values diversity and inclusion, employing without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status, veteran status, or genetic information.