People and Culture Coordinator

About the company

Hello People Solutions is a people consultancy based at Toll Bar House Business Centre in Ilkeston, Derbyshire. The firm supports SMEs across several industries with HR and employment-related services. Although the team is small, it has ambitious plans and works with both retained clients and pay-as-you-go clients.

Role overview

This position suits someone with experience in HR administration or coordination who is ready for a broader, faster-moving role and wants to grow their career within a consultancy setting. You will support multiple clients, handle day-to-day HR activity, and work closely with the People & Culture Advisor and the People Operations ER Lead to deliver a high standard of service.

The role is varied and hands-on, offering exposure to HR across several businesses rather than a single employer. It includes recruitment, onboarding, employee relations, payroll support, and general HR administration, with a clear pathway toward a People Advisor position.

What you'll be doing

• Act as a first contact for client HR questions and make sure shared HR and recruitment inboxes are handled efficiently.
• Support the wider HR team in delivering effective service to clients, using strong administration and organisation skills.
• Help implement new HR systems for client businesses.
• Administer employee benefits such as pensions, health cover, and discretionary benefits.
• Manage absence records, including sickness, maternity, and other family-related leave, while monitoring the HR system closely.
• Prepare end-to-end onboarding documents, including contracts, offer letters, and new starter paperwork.
• Coordinate onboarding and offboarding, including final pay checks, holiday calculations, exit letters, and exit interviews.
• Maintain client HR records in BreatheHR, ensuring information is accurate, probation periods are tracked, and right-to-work checks are completed and verified.
• Produce HR reports and monthly management information for clients.
• Support ad hoc HR projects as directed by the Managing Director.
• Assist the HR Advisor with employee relations matters, including document collation and note-taking during disciplinary and grievance meetings.
• Support recruitment activity from advertising through to offer stage.
• Manage applications through the Hireful applicant tracking system and help coordinate interviews.
• Assist with payroll processing.
• Provide cover support when the Payroll and Business Coordinator is unavailable.

What the employer is looking for

• Previous experience as an HR Coordinator or HR Administrator, with the ambition to step up.
• Strong attention to detail and a high standard of accuracy.
• Excellent organisation and the ability to manage competing priorities.
• Confident written and verbal communication skills.
• A basic understanding of UK employment law.
• A professional, client-focused approach and the ability to build relationships easily by phone or in person.
• A proactive mindset, ownership of tasks, and the ability to work with minimal supervision.
• Confidence, reliability, confidentiality, and a practical, solution-led approach.
• A can-do attitude, empathy, creativity, pragmatism, and a good sense of humour.
• CIPD Level 3 qualification is preferred but not essential.
• You should be able to manage your own workload and be willing to take action decisively.

Benefits and culture

The company describes its approach as people-first and client-focused, with a strong emphasis on practical solutions and collaboration. The package includes a bonus structure, open holidays with unlimited leave subject to the company’s explanation, Costco membership, Medicash Silver for the employee, discounts with Santegroup, a flexible dress code, onsite parking, plenty of Costa coffee, and flexibility when needed.

Why this role stands out

• Exposure to a wide mix of clients and industries.
• Rapid learning across the full HR lifecycle.
• A supportive and collaborative team environment.
• A defined development route toward a People Advisor role.

Additional information

The role is based onsite in Greater Nottingham. It is a full-time position. The vacancy count, salary, notice period, and start date are not specified in the source information.