Payroll Account Manager

Overview

An established provider specializing in accountancy, compliance, and payroll services for contractors in IT, Engineering, and Pharma is seeking a Payroll Account Manager to join their Umbrella Team based in Dublin. This permanent role emphasizes strong interpersonal communication, organization, and customer service over prior payroll experience, with comprehensive training provided.

Key Responsibilities

• Handle a contractor portfolio by cultivating solid relationships and ensuring high-quality daily customer support.
• Accurately process payrolls, invoices, and expense claims within required deadlines.
• Address contractor and agency inquiries, ensuring issues are resolved promptly and effectively.
• Keep precise financial bookkeeping, perform reconciliations, and assist with Revenue and compliance-related tasks.
• Collaborate closely with internal teams to troubleshoot and provide a smooth experience for contractors.

Candidate Profile

• Excellent command of English, both written and verbal, combined with strong communication and customer service abilities.
• Highly organized with great attention to detail; capable of managing various tasks and approaching deadlines effectively.
• Proactive problem-solver who confidently takes initiative when needed.
• Self-motivated and responsible for managing workload and client interactions independently.
• Willingness to learn and adapt quickly within a dynamic work environment; previous experience in payroll, finance, or account management is an advantage but not required.

Benefits and Perks

• Flexible hybrid working arrangements and flexible working hours.
• Access to pension plans, illness protection, and death-in-service benefits.
• Ongoing professional development through training and mentoring.
• Opportunities for career growth within a collaborative and expanding company.
• Regular team gatherings and engagement activities fostering a positive workplace culture.